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Ubisoft Webserver Breached


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#1 Manarift



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Posted 02 July 2013 - 20:34

Security update regarding your Ubisoft account
- please create a new password

Dear Member, 

We recently found that one of our Web sites was exploited to gain unauthorized access to some of our online systems. We instantly took steps to close off this access, investigate the incident and begin restoring the integrity of any compromised systems. 

During this process, we learned that data had been illegally accessed from our account database, including user names, email addresses and encrypted passwords. Please note that no personal payment information is stored with Ubisoft, meaning your debit/credit card information was safe from this intrusion. 

As a result, we are recommending that you change the password for your account: [SNIP]

To enter your new password, click the link below: [URL SNIP]
Out of an abundance of caution, we also recommend that you change your password on any other Web site or service where you use the same or a similar password.  

You can find more information here https://support.ubi....30000000eYZ2CAM.

For any additional support enquiries, please contact our customer service via our support web site at https://support.ubi.com 

We sincerely apologize to all of you for the inconvenience. Please rest assured that your security remains our priority. 

The Ubisoft team


Just got this notice in the email.

#2 James7


    Fixed tentatively

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Posted 02 July 2013 - 20:36

Yeah I got that too. I just went in and changed the password. I wonder what the word 'recently' at the start of the email means in terms of actual time.

#3 vetGeoffrey B.

Geoffrey B.


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Posted 02 July 2013 - 20:42

go the same email, cannot think of any of their games i play and why i would have an account though.

#4 Phouchg


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Posted 02 July 2013 - 20:42

No other Web site or service had "ubisoft-sucks" as password. I'm quite safe that way. Well, it's changed now...

#5 Haggis


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Posted 02 July 2013 - 22:20

Littleneutrino I am the same got an email but not sure when I got the account