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Posted

Casey Snook, a 14-year-old girl from England, unknowingly racked up a $6,000 phone bill by uploading photos to Facebook while on vacation in New York City, according to a story published Friday in the New York Post.

During the five-day trip with her mother, Kate Snook, Casey snapped photos of the Empire State Building, Times Square, Grand Central Station, and Central Park. Eager to share her travels with her friends, she uploaded the photos to Facebook. But since Casey hadn

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Posted

Wow, I'm on Orange and within seconds of me turning my phone on in America I received a text telling me how much it would cost to do anything. And every Smartphone I've ever owned has had Data Roaming turned off by default.

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Posted

I've been stung by huge bills my mobile providers without being given a single warning, though nothing as large as this. This sort of behaviour should be illegal. There's no way that it costs that much to provide that service, meaning that providers are simply screwing over customers because they can. Not enough is being done to protect consumers from abusive business practices.

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Posted

Thats odd, I always get a notification when I am data roaming usually email or text from Tmobile. With my data plan on Tmobile I am set to 10mb of data roaming and if I hit the limit it automatically cuts my data off

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Posted

When I got the phones for my kids I got contracts that have capped allowances.

They simply cannot talk/text/surf over the given allowances. No surprise bills, just a fixed monthly cost.

Allowances are more than enough, never had any complaints from the kids.

There is no way I would go for an uncapped contract for kids, that's asking for trouble.

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