I have been having a small issue that has been getting me stomped the past week. I have an Asus n56vz.
For the past week, when ever the laptop is restarted, shutdown, or put to sleep, the laptop does not finish the function and remains on in an unresponsive state (need to hold power button 10 secs to force it off).
I tried the following:
-Reset BIOS settings
-Swap the RAM with a different module
and nothing worked. If anyone has ran into a similar issue, please post any insight! Going to an ASUS service center right now is out of the question since it involves travelling to another country sadly.