A friend dropped his computer off with me in hopes that I can fix it for them.
it is a Sony Vaio alll in one touch screen windows 8 computer,
it boots up to the screen where it asks for a pin number and then it just freezes when the pin is entered.
I have tried every key combination possible. I can't get it to do anything at all.
Shift-F8 F10 F11 F12 del it wont do anything except boot to the log on screen and then it doesn't go any further. I dont think it is actually frozen because if I just leave it there it gos into a kind of screen saver but it never boots in to windows at all.
I would be happy if i could get it in to safe mode at least but I can't get it to do anything.
Is there anything I can do?? I will try anything at this point.
I have taken the hard drive out and i can read it from my computer so I dont think the drive is bad, But I really don't know what to think at this point.
any help would be great.