First, let me start with my definitions.
Babysit: Do everything for them, presume they know absolutely nothing. Making little to no effort to be proactive in making sure they know basic functions
Teach: Do the hard stuff for them, expect them to have a common knowledge of how to use their computers (in which they work on everyday). Be proactive in making sure they know how to perform basic functions.
Common Knowledge: Ability to navigate a Windows Machine, such as accessing programs from the start menu, using USB drives, copy and paste, moving files, etc. Also being able to follow directions.
My co-worker and I have a different view on this. I think people should be forced to know the basic functions, he says people don't care and that it's our job to do it for them.
What are your opinions on this overall?
Edited by jeston, 31 July 2013 - 23:28. Reason: Edited per OP request.