Jump to content



Photo

Outlook 2013 Folder Pane blank


  • Please log in to reply
9 replies to this topic

#1 Emil Valsson

Emil Valsson

    Neowinian

  • Joined: 18-February 04
  • Location: City 17

Posted 10 September 2013 - 18:49

Hello, after I updated my Windows/Office 2013 with the latest updates from Windows updates today the Folder Pane in Outlook 2013 is blank. If I click it it just minimizes. Any idea how to fix this?

 

 




#2 JRmpls

JRmpls

    Neowinian

  • Joined: 03-February 02
  • Location: Minneapolis, MN
  • OS: Windows 8.1 Pro
  • Phone: Nokia Lumia 928

Posted 10 September 2013 - 19:35

I rolled back my system to before I ran Windows Update and I'm installing patches one at a time to see which one borked this up.  Will follow up once I find the culprit.



#3 kiddingguy

kiddingguy

    ^ Nikki, my dreambabe!

  • Tech Issues Solved: 1
  • Joined: 09-September 03
  • Location: .nl
  • OS: Windows 8.1 Pro (twice)

Posted 10 September 2013 - 19:39

I'm curious as to which update. I'm having the same issue.



#4 kiddingguy

kiddingguy

    ^ Nikki, my dreambabe!

  • Tech Issues Solved: 1
  • Joined: 09-September 03
  • Location: .nl
  • OS: Windows 8.1 Pro (twice)

Posted 10 September 2013 - 20:08

See http://social.techne...r-pane-is-empty it turns out it's KB2817630 only.

Tested and checked it myself as well...



#5 JRmpls

JRmpls

    Neowinian

  • Joined: 03-February 02
  • Location: Minneapolis, MN
  • OS: Windows 8.1 Pro
  • Phone: Nokia Lumia 928

Posted 10 September 2013 - 20:16

Yup.. KB2817630.  Unfortunately, just uninstalling the update doesn't fix the problem, so you'll have to roll back to correct the problem.

 

Correction:  Apparently, uninstalling KB2810009 and KB2817630 will correct the issue without a rollback.



#6 kiddingguy

kiddingguy

    ^ Nikki, my dreambabe!

  • Tech Issues Solved: 1
  • Joined: 09-September 03
  • Location: .nl
  • OS: Windows 8.1 Pro (twice)

Posted 10 September 2013 - 20:19

JRmpls, on 10 Sept 2013 - 22:16, said:

Yup.. KB2817630.  Unfortunately, just uninstalling the update doesn't fix the problem, so you'll have to roll back to correct the problem.

 

Correction:  Apparently, uninstalling KB2810009 and KB2817630 will correct the issue without a rollback.

 

Just uninstalling KB2817630 worked for me. Luckily... :woot:



#7 JRmpls

JRmpls

    Neowinian

  • Joined: 03-February 02
  • Location: Minneapolis, MN
  • OS: Windows 8.1 Pro
  • Phone: Nokia Lumia 928

Posted 10 September 2013 - 20:25

Just uninstalling KB2817630 worked for me. Luckily... :woot:

I was not so lucky, but a rollback took all of 4 minutes to complete and all is right and good in the world again. :)



#8 OP Emil Valsson

Emil Valsson

    Neowinian

  • Joined: 18-February 04
  • Location: City 17

Posted 10 September 2013 - 20:31

Thanks, hopefully it will be fixed soon. :)



#9 Aergan

Aergan

    Neowinian Senior

  • Tech Issues Solved: 6
  • Joined: 24-September 05
  • Location: Staffordshire, UK
  • OS: Windows 8.1 Pro | Xubuntu | OSX Yosemite| Server 2012 R2 | Ubuntu Server
  • Phone: Sony Xperia Z1

Posted 10 September 2013 - 20:39

Was greeted with this also after updates today



#10 +Brando212

Brando212

    Neowinian Senior

  • Tech Issues Solved: 16
  • Joined: 15-April 10
  • Location: Omaha, NE
  • OS: Windows 8.1
  • Phone: Sony Xperia ZL, Nokia Lumia 925

Posted 10 September 2013 - 20:42

well now I'm glad I haven't run updates in about a month and a half