Jump to content



Photo

Word 2013 will not type

Answered Go to the full post win7

  • Please log in to reply
6 replies to this topic

#1 rr_dRock

rr_dRock

    Resident Magical Lion v1.2

  • Tech Issues Solved: 1
  • Joined: 23-June 06
  • Location: Time Warp, Canadian Arctic
  • OS: Windows 7 x64, Windows 8 x64, Windows Server 2012
  • Phone: Galaxy SIV (CM11), iPhone 4S

Posted 17 September 2013 - 16:20

I have a few users with this issue.

 

When opening a new Microsoft Word 2013 document (blank doc) the keyboard will not type, only give the beeping as though you're pressing the wrong key at a dialog, until you either right click, open a new document or activate sticky keys.

 

I have tried searching for possible solutions, have tried a reimage of the machine (not every machine is experiencing this, but over 300 machines have this image), have tried disabling Bluetooth add ins, and repairing Office 2013. Blew away the profile on the machine and the issue remains.

 

Has anyone else experienced this? Anyone have a solution?



Best Answer rr_dRock , 22 January 2014 - 22:40

Just wonder if you ever found a solution to this problem.  I just purchased a new computer this week and am having the exact same problem with Word.

 

 

I did in fact.It was the smart ink COM addin that was causing the issue. SMART has recently taken a liking to destroying the products they made a necessity in the classroom.

 

You can try what Richard had suggested though, and repair it. That usually fixes most issues.


Thank you all for your help!

Go to the full post



#2 zhangm

zhangm

    Just bitter.

  • Tech Issues Solved: 14
  • Joined: 21-August 02

Posted 21 September 2013 - 08:00

Tried deleting Normal.dotm? It should be recreated from the canonical template if you nuke it.

 

Otherwise, try a clean one from my computer (this is the default Word 2013 template, not modified).

Attached Files



#3 Mobius Enigma

Mobius Enigma

    Neowinian Senior

  • Joined: 02-April 13
  • Location: San Diego, NA
  • OS: Everything

Posted 21 September 2013 - 08:18

I have a few users with this issue.

 

When opening a new Microsoft Word 2013 document (blank doc) the keyboard will not type, only give the beeping as though you're pressing the wrong key at a dialog, until you either right click, open a new document or activate sticky keys.

 

I have tried searching for possible solutions, have tried a reimage of the machine (not every machine is experiencing this, but over 300 machines have this image), have tried disabling Bluetooth add ins, and repairing Office 2013. Blew away the profile on the machine and the issue remains.

 

Has anyone else experienced this? Anyone have a solution?

 

Does hitting ESC then allow you to type? 

 

Also check that ALT or CTRL is not held down. (A bad keyboard or a keyboard utility that has control over keyboard input.)



#4 OP rr_dRock

rr_dRock

    Resident Magical Lion v1.2

  • Tech Issues Solved: 1
  • Joined: 23-June 06
  • Location: Time Warp, Canadian Arctic
  • OS: Windows 7 x64, Windows 8 x64, Windows Server 2012
  • Phone: Galaxy SIV (CM11), iPhone 4S

Posted 23 September 2013 - 13:42

Does hitting ESC then allow you to type? 

 

Also check that ALT or CTRL is not held down. (A bad keyboard or a keyboard utility that has control over keyboard input.)

 

 

Tried deleting Normal.dotm? It should be recreated from the canonical template if you nuke it.

 

Otherwise, try a clean one from my computer (this is the default Word 2013 template, not modified).

 

 

Does hitting ESC then allow you to type? 

 

Also check that ALT or CTRL is not held down. (A bad keyboard or a keyboard utility that has control over keyboard input.)


Tried both of these, neither seemed to help. Thanks though!

I'm going to try ripping out all of the addons and see if that helps at all.  Thank you again!



#5 MunnMD

MunnMD

    Resident One Post Wonder

  • Joined: 28-December 13

Posted 30 December 2013 - 03:15

Just wonder if you ever found a solution to this problem.  I just purchased a new computer this week and am having the exact same problem with Word.



#6 Richard C.

Richard C.

    Neowinian Senior

  • Joined: 15-April 05
  • Location: Around
  • OS: Windows 8.1 Pro & Mac OSX
  • Phone: iPhone 5

Posted 30 December 2013 - 10:40

Click on Office in add/remove programs then click "Change" try both options in this dialog:

 

office.png



#7 OP rr_dRock

rr_dRock

    Resident Magical Lion v1.2

  • Tech Issues Solved: 1
  • Joined: 23-June 06
  • Location: Time Warp, Canadian Arctic
  • OS: Windows 7 x64, Windows 8 x64, Windows Server 2012
  • Phone: Galaxy SIV (CM11), iPhone 4S

Posted 22 January 2014 - 22:40   Best Answer

Just wonder if you ever found a solution to this problem.  I just purchased a new computer this week and am having the exact same problem with Word.

 

 

I did in fact.It was the smart ink COM addin that was causing the issue. SMART has recently taken a liking to destroying the products they made a necessity in the classroom.

 

You can try what Richard had suggested though, and repair it. That usually fixes most issues.


Thank you all for your help!