I have a few users with this issue.
When opening a new Microsoft Word 2013 document (blank doc) the keyboard will not type, only give the beeping as though you're pressing the wrong key at a dialog, until you either right click, open a new document or activate sticky keys.
I have tried searching for possible solutions, have tried a reimage of the machine (not every machine is experiencing this, but over 300 machines have this image), have tried disabling Bluetooth add ins, and repairing Office 2013. Blew away the profile on the machine and the issue remains.
Has anyone else experienced this? Anyone have a solution?
Best Answer rr_dRock , 22 January 2014 - 22:40
Just wonder if you ever found a solution to this problem. I just purchased a new computer this week and am having the exact same problem with Word.
I did in fact.It was the smart ink COM addin that was causing the issue. SMART has recently taken a liking to destroying the products they made a necessity in the classroom.
You can try what Richard had suggested though, and repair it. That usually fixes most issues.
Thank you all for your help!