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#1 +Frank B.

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Posted 04 October 2013 - 20:35

Origin PC drops AMD graphics options due to feedback, support woes
 
Many gaming PC builders stock both AMD and NVIDIA video hardware to guarantee that they always have the fastest graphics. Not Origin PC, however -- it has had enough trouble with AMD that it's dropping all Radeon GPUs from its lineup. The company tells Engadget that it's responding to "customer experiences," support team demands and problems with both performance and stability. While there are still plenty of vendors that carry Radeon graphics, Origin PC's move is a blow to AMD's image; it suggests that the chip designer needs more than just advanced silicon to please gamers. Check out the full statement after the break.
 

This decision was based on a combination of many factors including customer experiences, GPU performance/drivers/stability, and requests from our support staff. Based on our 15+ years of experience building and selling award winning high-performance PCs, we strongly feel the best PC gaming experience is on NVIDIA GPUs.

 

Source: Engadget




#2 +Phouchg

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Posted 05 October 2013 - 07:25

I am a hardcore green team fanboi and even I'm saying that's a truckload of bull. I could think up many reasons (and also quote customer experience and support issues*) why I don't jump for Radeon, currently real freaking cheap GTX 760 takes the top spot of those, but dropping them altogether? That's as fishy as fish can get.

 

* mostly many 7850/7870 going black screen, but that wasn't even AMD's own problem. And they've fixed it a great while ago.



#3 TheExperiment

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Posted 05 October 2013 - 07:41

I am a hardcore green team fanboi and even I'm saying that's a truckload of bull. I could think up many reasons (and also quote customer experience and support issues*) why I don't jump for Radeon, currently real freaking cheap GTX 760 takes the top spot of those, but dropping them altogether? That's as fishy as fish can get.

 

* mostly many 7850/7870 going black screen, but that wasn't even AMD's own problem. And they've fixed it a great while ago.

Also amusing that they're doing this just before AMD grabs their biggest selling point in many years. (Mantle)



#4 Arceles

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Posted 05 October 2013 - 07:59

Well, after all the good news from AMD somebody thinks it needs some balance, particularly, I've used ATi cards since the rage lt pro, while indeed there have been problems, none of them has been really frustrating for me (and to be fair, nvidia isn't exactly perfect either, but I do admit they have most of the time better drivers)



#5 Yusuf M.

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Posted 05 October 2013 - 09:07

Makes you wonder if AMD's Mantle API had anything to do with this decision. It seems odd that they'd drop AMD completely. I've never heard of any company doing this so for once, I'm going to put on my tinfoil hat.



#6 +Phouchg

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Posted 05 October 2013 - 12:39

The thing with problems people have with devices such as graphics cards or motherboards or anything related is that people tend to generalize - my Geforce/Radeon doesn't work or whatever, so all Geforces/Radeons ever made must be crap. Or better yet - I've only used that or that since Ghandi was born and they've never failed me. It's very rare when either is true. And this is very much the case here.

#7 TheExperiment

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Posted 05 October 2013 - 12:41

Makes you wonder if AMD's Mantle API had anything to do with this decision. It seems odd that they'd drop AMD completely. I've never heard of any company doing this so for once, I'm going to put on my tinfoil hat.

I'd guess the Crossfire/frame timing issues that are mostly cleared up (I don't know how well) had more to do with it.



#8 Anibal P

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Posted 05 October 2013 - 13:14

Unlike many, I'm not surprised at all, never had a good experience when using ATI cards, and that goes back to the days before AMD was dumb and bought them



#9 Arceles

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Posted 05 October 2013 - 14:24

Unlike many, I'm not surprised at all, never had a good experience when using ATI cards, and that goes back to the days before AMD was dumb and bought them

AMD was quite clever, otherwise you wouldn't have neither X1 nor PS4 with APU on them (and would have been more expensive)



#10 NightScreams

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Posted 05 October 2013 - 14:24

I think they need to really focus on drivers. I bet no such issues will be present with the PS4 and Xbone consoles which use AMD. There certainly is some bias from hardware makers and even software devs when it comes to PC vs other hardware. PC's get the option of the latest tech but treats it's users like second class but I'm over generalizing beyond the topic.



#11 Anibal P

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Posted 05 October 2013 - 14:30

AMD was quite clever, otherwise you wouldn't have neither X1 nor PS4 with APU on them (and would have been more expensive)

 

Not that hard to take an older card and make it "stable" since you don't need to update it as much, if ever, and there's nothing the end user can do, the envcironment os controled and closed, no variation at all, thanks for proving my point



#12 Yusuf M.

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Posted 07 October 2013 - 17:33

Unlike many, I'm not surprised at all, never had a good experience when using ATI cards, and that goes back to the days before AMD was dumb and bought them

Your experience isn't representative of the experience of everyone else. If AMD had glaring issues with their video cards, then it would be news. One company dropping support for AMD's GPUs doesn't mean their hardware and software is bad.

 

Also, AMD's acquisition of ATI was a smart decision. AMD hardware powers both next-gen consoles as well as the Xbox 360 and Wii. Care to say why you think AMD was dumb?



#13 Growled

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Posted 07 October 2013 - 17:56

 

Not Origin PC, however -- it has had enough trouble with AMD that it's dropping all Radeon GPUs from its lineup.

 

Good choice. I've had nothing but trouble with AMD cards for years. 



#14 TheExperiment

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Posted 07 October 2013 - 18:08

My 4850 and 6870 were great until the bearings went wack on the 6870s fan.  When gaming it hurt my ears o.o

 

I just went to a 660 before the 760 came out  :pinch: and then they announced Mantle  :pinch:

 

I should've suspected they had something up their sleeve, I suppose, but it sure didn't seem like it.



#15 Luc2k

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Posted 11 October 2013 - 10:29

How much did Nvidia pay Origin PC to drop AMD?

 

Nvidia’s program to get OEMs like Origin PC to dump AMD called “Tier 0″

 

Stay classy Nvidia!