Jump to content



Photo

Random Blue screen of death.


  • Please log in to reply
13 replies to this topic

#1 sycamore

sycamore

    Neowinian

  • Joined: 08-October 03

Posted 06 October 2013 - 21:20

Been having random blue screen of death since the beginning of today.

How do I go about posting the log for the event(s), so someone might

know what the problem is?

 

System OS - Windows 7.




#2 Semtex

Semtex

    Neowinian

  • Joined: 20-February 11
  • Location: Europa/Poland

Posted 06 October 2013 - 21:22

Use this program: http://www.nirsoft.n...creen_view.html to see what cause BSOD, post screen on forum.



#3 OP sycamore

sycamore

    Neowinian

  • Joined: 08-October 03

Posted 06 October 2013 - 21:28

Thanks for the link - that was fast (reply wise).

here is the copy from the program, did I get the right information?

 
==================================================
Dump File         : 100613-23212-01.dmp
Crash Time        : 06/10/2013 16:50:16
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : 0xc0000005
Parameter 2       : 0x8c7c4648
Parameter 3       : 0xc3c17a5c
Parameter 4       : 0xc3c17640
Caused By Driver  : volsnap.sys
Caused By Address : volsnap.sys+c648
File Description  : Volume Shadow Copy Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : 32-bit
Crash Address     : volsnap.sys+c648
Stack Address 1   : volsnap.sys+1dc90
Stack Address 2   : volsnap.sys+26025
Stack Address 3   : ntkrnlpa.exe+20a283
Computer Name     : 
Full Path         : C:\Windows\Minidump\100613-23212-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 156,544
Dump File Time    : 06/10/2013 16:53:00
==================================================
 


#4 Semtex

Semtex

    Neowinian

  • Joined: 20-February 11
  • Location: Europa/Poland

Posted 06 October 2013 - 21:29

http://msdn.microsof...9(v=vs.85).aspx :)



#5 OP sycamore

sycamore

    Neowinian

  • Joined: 08-October 03

Posted 06 October 2013 - 21:49

Thanks 

 

- Looking at the resolution, from top

  • Have 30gb available || 700 total
  • No driver mentioned in log

I really hope its just the graphics drivers, which I am going to re-install, and if possible the version before the current.



#6 Semtex

Semtex

    Neowinian

  • Joined: 20-February 11
  • Location: Europa/Poland

Posted 06 October 2013 - 21:56

 

Have 30gb available || 700 total

Hmmm, this can be a problem, system don't have space to create so big restore point, do You have one partition, 700GB?



#7 OP sycamore

sycamore

    Neowinian

  • Joined: 08-October 03

Posted 06 October 2013 - 22:03

Hmmm, this can be a problem, system don't have space to create so big restore point, do You have one partition, 700GB?

Yes! Just one main partition, should I partition it into two?



#8 OP sycamore

sycamore

    Neowinian

  • Joined: 08-October 03

Posted 06 October 2013 - 22:48

Did some digging, need an input on this.

 

I seem to share a similar issue with this individual - Win7 Memory leak

 

  • Problem started this morning after I uninstalled Avast Free Antivirus and installed Avast Pro. Antivirus which I later uninstalled.
  • Sometimes everything hangs for a few seconds. Everything returns to normal moments later.(been happening for a while - couple of weeks)

So could it be the hdd is failing (hardware related), or something else (software related) due to the Avast ?



#9 Semtex

Semtex

    Neowinian

  • Joined: 20-February 11
  • Location: Europa/Poland

Posted 07 October 2013 - 09:17

I still think that Your problem is less HDD space related, quite possible that Avast installation triggered system restore point creation, then You have   BSOD. Try to use system cleaning tool, under advanced option You can find tool to clean old restore points and system backups files, system will remove everything besides latest restore point and eventual backup, Check how much space You can recover and then observe if BSOD problem persists.

 

700GB partition is way to big for system and not safe for Your data, example, Your system partition crash, all Your data need to be recovered, when You have separate partition for system, let say 100GB, and rest for data, If Your system will "die"   one day, then You need only reinstall system and programs, Your work/data/etc is safe on other partition :)



#10 OP sycamore

sycamore

    Neowinian

  • Joined: 08-October 03

Posted 07 October 2013 - 10:07

Ok! I'll do that and observe how my comp performs.

Thanks again.



#11 +patseguin

patseguin

    Neowin Addict

  • Tech Issues Solved: 1
  • Joined: 21-May 02
  • Location: Buffalo, NY
  • OS: Windows 8.1
  • Phone: iPhone 5s

Posted 08 November 2013 - 23:41

I was having random blue screens. I did a clean Windows install and reduced my overclocking and all is well so far. Do you overclock by any chance?

#12 OP sycamore

sycamore

    Neowinian

  • Joined: 08-October 03

Posted 10 December 2013 - 11:20

Me again. Another random blue screen.

 

Sorry about the belated reply - Pasteguin. Totally forgot about the thread. No! My computer (laptop) is not overclocked.

I did partition my Hdd to an active 300Gb as  noted by Semex and also did a fresh installation of windows. Same problems.

Any thoughts?

 

 

 

 

#13 Dadwen

Dadwen

    Neowinian

  • Joined: 10-December 13

Posted 10 December 2013 - 20:47

May not be the same thing but I did run into a computer a month or two ago that kept blue screening (they reinstalled windows and it kept happening) ran TDSSkiller and Norton power erase on it and it found a root kit (they didn't format just reinstalled windows over and over itself *was 3 windows.old .00X folders) can't remember what anti virus it was but I tried avast and it missed it so did MS, and for the most part the computer ran normal other than random blue screens.



#14 +snaphat (Myles Landwehr)

snaphat (Myles Landwehr)

    Electrical & Computer Engineer

  • Tech Issues Solved: 29
  • Joined: 23-August 05
  • OS: Win/Lin/Bsd/Osx
  • Phone: dumb phone

Posted 11 December 2013 - 04:28

Have you tried running 'sfc /scannow' and chkdsk yet?

 

EDIT: ah, I see you did a reinstall. Scratch that presumably.