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#1 Ch33kym0nk3y

Ch33kym0nk3y

    Neowinian

  • Joined: 08-August 06
  • Location: Cambridge, UK

Posted 07 October 2013 - 13:46

Hi,

 

Just a random question and not sure if anybody can help me out.

 

We have little experience in building iOS apps but have been successful enough so far in doing so. Since the update in iOS 7 I have had issues with a stuck 'Installing' icon that doesn't disappear once the app has been installed successfully.

 

This doesn't happen if you download and install the app via iTunes. It happens if you go to a URL (that contains a .plist and a .ipa file - app is not yet published in App Store). A customer is using some MDM software and they have concerns about this rogue 'Installing' icon and so they do not want to update their staffs devices until this has been rectified.

 

The only problem is..... how?! My colleague found something relating to the icon, but again... not too sure.

 

Finding it difficult to find some solid info and was wondering if there was any developers here that might have an idea?

 

Thanks in advance.

 

Simon




#2 El Marto

El Marto

    Serial Lurker

  • Joined: 07-October 04
  • Location: Bucks, England

Posted 08 October 2013 - 07:49

Looking at the console of the device thats failing to install should shed some light on why. Its normally to do with codesigning. But double check your manifest file points to the correct place for the ipa



#3 OP Ch33kym0nk3y

Ch33kym0nk3y

    Neowinian

  • Joined: 08-August 06
  • Location: Cambridge, UK

Posted 08 October 2013 - 16:04

Looking at the console of the device thats failing to install should shed some light on why. Its normally to do with codesigning. But double check your manifest file points to the correct place for the ipa

 

The file installs perfectly fine. I've found another page where people have reported the same thing and it sounds like it might be related to provisioning profiles!? 

 

I'm not the one that has coded it so lacking knowledge, however I am not sure if an app built in XCode 4.6.2 requires anything else doing to it to work flawlessly in iOS 7 (in terms of build and installation). Do all apps have to be built in XCode 5 to work flawlessly in iOS 7?

 

Thanks.



#4 threetonesun

threetonesun

    Neowinian Senior

  • Tech Issues Solved: 1
  • Joined: 26-February 02

Posted 08 October 2013 - 16:09

The file installs perfectly fine. I've found another page where people have reported the same thing and it sounds like it might be related to provisioning profiles!? 

 

I'm not the one that has coded it so lacking knowledge, however I am not sure if an app built in XCode 4.6.2 requires anything else doing to it to work flawlessly in iOS 7 (in terms of build and installation). Do all apps have to be built in XCode 5 to work flawlessly in iOS 7?

 

Thanks.

 

I'm not sure about 4.6.2 for iOS7, but XCode 5 did change the icon layout and added a few sizes for iOS 7. Usually the app will look for the next size icon, but it's possible something's off there causing it to just display the loading icon.



#5 OP Ch33kym0nk3y

Ch33kym0nk3y

    Neowinian

  • Joined: 08-August 06
  • Location: Cambridge, UK

Posted 27 October 2013 - 08:43

It was a problem in the plist file for the app. It was looking for something different.

 

So simple yet.... so annoying!