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8.1 complete but no sound


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#1 static_geek

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Posted 17 October 2013 - 13:39

...and NONE of my apps work

 

 

HELP!!!




#2 OP static_geek

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  • Joined: 23-January 02
  • Location: Dexter,Me. USA

Posted 17 October 2013 - 13:45

Just fixed the sound but still no apps...........I click on the mail tile it spins and goes back to the start menu. Same with the store app.



#3 OP static_geek

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Posted 17 October 2013 - 16:00

bump

seriously none of my start menu apps work...............not even store, so I can't update anything..heeeeeeeeeeeeeeeeeeeeeeeeeeeelp



#4 OP static_geek

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Posted 17 October 2013 - 16:06

I also prefer windows back up but it keeps changing the drive to backup to..................how do I make my choice stick??



#5 Riggers

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Posted 17 October 2013 - 16:14

Only thing i can think of the moment is try wsreset.exe but that probably won`t work. There is a diagnostics for windows 8 which might be worth a try.

 

http://www.eightforu...indows-8-a.html



#6 Atomic Wanderer Chicken

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Posted 17 October 2013 - 16:14

Try going to pc settings in metro, and refresh the pc and/or reinstall Windows 



#7 OP static_geek

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  • Joined: 23-January 02
  • Location: Dexter,Me. USA

Posted 17 October 2013 - 16:33

Nope.................I got nuthin.........looks like its refresh time and reinstalling all my programs..........love it



#8 Sekyal

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  • OS: Windows 7/8

Posted 18 October 2013 - 03:03

I had sound initially, then it went out for some apps and other apps froze. A reboot seems to have fixed most things, I think. Even now though apps just keep freezing up. That never happened before. I did an in place upgrade which should have gone off without a hitch as that is how they intended most to upgrade.



#9 OP static_geek

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  • Joined: 23-January 02
  • Location: Dexter,Me. USA

Posted 18 October 2013 - 05:14

Well.....I can't refresh because I'm "missing files", can't reinstall win 8 because it was the upgrade from win 7.....none of my backups work.....anyone got a clue cuz I don't :/



#10 Jose_49

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Posted 18 October 2013 - 05:17

You need to at least have a .iso image from Windows 8.1. 

 

Insert the disc you used to upgrade and/or have the .iso mounted using the Windows Mounting Tool (Built in in Windows 8+) and try again. 



#11 OP static_geek

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Posted 18 October 2013 - 05:27

I upgraded through the store app



#12 OP static_geek

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  • Joined: 23-January 02
  • Location: Dexter,Me. USA

Posted 18 October 2013 - 05:43

when you first log on it sends a security code to your backup email ....at the time I wasn't able to access it..........how do I enter it now?

"Hi,

Thanks for helping us verify your Microsoft account 
Here is your code: xxxxxxx
If you didn't request this code, we recommend that you go to https://account.live.com and change your password.

Thanks,
The Microsoft account team"


#13 Tom

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  • OS: Windows 7

Posted 18 October 2013 - 08:35

It would be helpful if you posted what you did as a fix for the sound problem.



#14 Riggers

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Posted 18 October 2013 - 11:14

 

when you first log on it sends a security code to your backup email ....at the time I wasn't able to access it..........how do I enter it now?

"Hi,

Thanks for helping us verify your Microsoft account 
Here is your code: xxxxxxx
If you didn't request this code, we recommend that you go to https://account.live.com and change your password.

Thanks,
The Microsoft account team"

 

Try going to the modern screen and typing in "pc settings" and hit enter. It should be in there somewhere, probably under 'accounts'

 

Sounds like you`re one of the few (that i heard about relative) that`s had a bad upgrade experience :( Any good luck, i hope you get it sorted. Also with regards the Store, you don`t have a third party Firewall installed do you?



#15 OP static_geek

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  • Joined: 23-January 02
  • Location: Dexter,Me. USA

Posted 18 October 2013 - 11:41

re:sound issue had to install 13.9 drivers .... by modern screen you mean start menu? cuz all I get is pc settings and there is nothing under accounts.