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4G internet issues on X8


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#1 ACTIONpack

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Posted 20 October 2013 - 02:06

For the pass month, I've had issues with my internet over 4g/3g on HTC 8X. I don't have any issues over WiFi. My signal have full bar. I don't know if the hardware is bad or what. Have a hard time downloading anything on app store, podcast and music. IE has no issues that I know of as in slow.


#2 Aheer.R.S.

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    I cannot Teach Him, the Boy has no Patience!

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Posted 20 October 2013 - 02:08

Have you tried contacting your phone's carrier?

Just in case it's them, not you.

When I lost 3g on O2, I got a partial refund for the time it was down



#3 OP ACTIONpack

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Posted 20 October 2013 - 02:11

Its on T-Mobile.

#4 shozilla

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Posted 20 October 2013 - 02:15

Its on T-Mobile.

 

Contact them and see if they have network issues in your area...  if so, they may give you refund or credit.



#5 OP ACTIONpack

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Posted 20 October 2013 - 02:16

I did test out my dads phone and does not have any issues

#6 shozilla

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Posted 20 October 2013 - 02:33

Then take your phone to the store and have the tech debugging the phone and see what is the issue... and then they will tell you whats up.



#7 OP ACTIONpack

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Posted 20 October 2013 - 21:10

They don't debug phone at Tmobile.



#8 shozilla

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Posted 20 October 2013 - 21:22

Ask for a replacement phone. The hardware or antenna inside the phone might be defective.



#9 OP ACTIONpack

ACTIONpack

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Posted 20 October 2013 - 23:05

I have the no contact plan

#10 shozilla

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Posted 20 October 2013 - 23:09

Since you have no contract... you can get a new phone from amazon and you take sim card out of your old one and put it in your new phone.  Or you get a 1 or 2 year contract with a new phone from the provider.

 

Either way is up to you.



#11 OP ACTIONpack

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Posted 21 October 2013 - 00:01

Could I call up HTC about this issue?

#12 shozilla

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Posted 21 October 2013 - 00:03

you could... or you can get a phone from amazon .. either same phone or new one ...

 

it is really up to you.



#13 OP ACTIONpack

ACTIONpack

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Posted 21 October 2013 - 00:08

you could... or you can get a phone from amazon .. either same phone or new one ...

 

it is really up to you.

 

Personal, I want to switch to a Nokia phone instead.



#14 shozilla

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Posted 21 October 2013 - 00:11

See the reviews about the specific phone you want to get.. and make sure that the phone is good enough for you.



#15 Riva

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Posted 21 October 2013 - 00:40

I got an 8X and so does my dad. I replaced mine after 3 months due to similar issues and my dad is now having the same crap. If its still in the manufacturer warranty then send it in for repair. They will most likely replace it.





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