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4G internet issues on X8

19 posts in this topic

Posted

For the pass month, I've had issues with my internet over 4g/3g on HTC 8X. I don't have any issues over WiFi. My signal have full bar. I don't know if the hardware is bad or what. Have a hard time downloading anything on app store, podcast and music. IE has no issues that I know of as in slow.

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Posted

Have you tried contacting your phone's carrier?

Just in case it's them, not you.

When I lost 3g on O2, I got a partial refund for the time it was down

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Posted

Its on T-Mobile.

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Posted

Its on T-Mobile.

 

Contact them and see if they have network issues in your area...  if so, they may give you refund or credit.

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Posted

I did test out my dads phone and does not have any issues

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Posted

Then take your phone to the store and have the tech debugging the phone and see what is the issue... and then they will tell you whats up.

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Posted

They don't debug phone at Tmobile.

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Posted

Ask for a replacement phone. The hardware or antenna inside the phone might be defective.

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Posted

I have the no contact plan

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Posted

Since you have no contract... you can get a new phone from amazon and you take sim card out of your old one and put it in your new phone.  Or you get a 1 or 2 year contract with a new phone from the provider.

 

Either way is up to you.

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Posted

Could I call up HTC about this issue?

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Posted

you could... or you can get a phone from amazon .. either same phone or new one ...

 

it is really up to you.

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Posted

you could... or you can get a phone from amazon .. either same phone or new one ...

 

it is really up to you.

 

Personal, I want to switch to a Nokia phone instead.

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Posted

See the reviews about the specific phone you want to get.. and make sure that the phone is good enough for you.

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Posted

I got an 8X and so does my dad. I replaced mine after 3 months due to similar issues and my dad is now having the same crap. If its still in the manufacturer warranty then send it in for repair. They will most likely replace it.

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Posted

I got an 8X and so does my dad. I replaced mine after 3 months due to similar issues and my dad is now having the same crap. If its still in the manufacturer warranty then send it in for repair. They will most likely replace it.

 

The problem is that I updated to GDR3 now! Had those issues in GDR2.

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Posted

The problem is that I updated to GDR3 now! Had those issues in GDR2.

 

 

Well, to be fair, if you can wait there should be future HTC firmware/driver updates to follow with GDR3 once it goes officially out to everyone.  I don't know how long it'll take though, probably late December for those not on AT&T. 

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Posted

Well, to be fair, if you can wait there should be future HTC firmware/driver updates to follow with GDR3 once it goes officially out to everyone.  I don't know how long it'll take though, probably late December for those not on AT&T. 

 

Remember, he is not on the contract...  he can get any new phone anytime now, so he doesn't have to wait for the update ... it is really up to him.

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Posted

Remember, he is not on the contract...  he can get any new phone anytime now, so he doesn't have to wait for the update ... it is really up to him.

 

Yeah, but maybe a upcoming firmware update fixes the problem and he doesn't have to spend money to buy a new phone?  I dunno, my 8X is being used where there's no LTE anyways so I'm just on HSPA+ or w/e it is.  98% of the time I'm on wifi at work or at home some it's of little impact to me.

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