ACTIONpack Posted October 20, 2013 Share Posted October 20, 2013 For the pass month, I've had issues with my internet over 4g/3g on HTC 8X. I don't have any issues over WiFi. My signal have full bar. I don't know if the hardware is bad or what. Have a hard time downloading anything on app store, podcast and music. IE has no issues that I know of as in slow. Link to comment Share on other sites More sharing options...
The Evil Overlord Posted October 20, 2013 Share Posted October 20, 2013 Have you tried contacting your phone's carrier? Just in case it's them, not you. When I lost 3g on O2, I got a partial refund for the time it was down Link to comment Share on other sites More sharing options...
ACTIONpack Posted October 20, 2013 Author Share Posted October 20, 2013 Its on T-Mobile. Link to comment Share on other sites More sharing options...
TAZMINATOR Posted October 20, 2013 Share Posted October 20, 2013 Its on T-Mobile. Contact them and see if they have network issues in your area... if so, they may give you refund or credit. Link to comment Share on other sites More sharing options...
ACTIONpack Posted October 20, 2013 Author Share Posted October 20, 2013 I did test out my dads phone and does not have any issues Link to comment Share on other sites More sharing options...
TAZMINATOR Posted October 20, 2013 Share Posted October 20, 2013 Then take your phone to the store and have the tech debugging the phone and see what is the issue... and then they will tell you whats up. Link to comment Share on other sites More sharing options...
ACTIONpack Posted October 20, 2013 Author Share Posted October 20, 2013 They don't debug phone at Tmobile. Link to comment Share on other sites More sharing options...
TAZMINATOR Posted October 20, 2013 Share Posted October 20, 2013 Ask for a replacement phone. The hardware or antenna inside the phone might be defective. Link to comment Share on other sites More sharing options...
ACTIONpack Posted October 20, 2013 Author Share Posted October 20, 2013 I have the no contact plan Link to comment Share on other sites More sharing options...
TAZMINATOR Posted October 20, 2013 Share Posted October 20, 2013 Since you have no contract... you can get a new phone from amazon and you take sim card out of your old one and put it in your new phone. Or you get a 1 or 2 year contract with a new phone from the provider. Either way is up to you. Link to comment Share on other sites More sharing options...
ACTIONpack Posted October 21, 2013 Author Share Posted October 21, 2013 Could I call up HTC about this issue? Link to comment Share on other sites More sharing options...
TAZMINATOR Posted October 21, 2013 Share Posted October 21, 2013 you could... or you can get a phone from amazon .. either same phone or new one ... it is really up to you. Link to comment Share on other sites More sharing options...
ACTIONpack Posted October 21, 2013 Author Share Posted October 21, 2013 you could... or you can get a phone from amazon .. either same phone or new one ... it is really up to you. Personal, I want to switch to a Nokia phone instead. Link to comment Share on other sites More sharing options...
TAZMINATOR Posted October 21, 2013 Share Posted October 21, 2013 See the reviews about the specific phone you want to get.. and make sure that the phone is good enough for you. Link to comment Share on other sites More sharing options...
ACTIONpack Posted October 21, 2013 Author Share Posted October 21, 2013 I got an 8X and so does my dad. I replaced mine after 3 months due to similar issues and my dad is now having the same crap. If its still in the manufacturer warranty then send it in for repair. They will most likely replace it. The problem is that I updated to GDR3 now! Had those issues in GDR2. Link to comment Share on other sites More sharing options...
George P Global Moderator Posted October 21, 2013 Global Moderator Share Posted October 21, 2013 The problem is that I updated to GDR3 now! Had those issues in GDR2. Well, to be fair, if you can wait there should be future HTC firmware/driver updates to follow with GDR3 once it goes officially out to everyone. I don't know how long it'll take though, probably late December for those not on AT&T. Link to comment Share on other sites More sharing options...
TAZMINATOR Posted October 21, 2013 Share Posted October 21, 2013 Well, to be fair, if you can wait there should be future HTC firmware/driver updates to follow with GDR3 once it goes officially out to everyone. I don't know how long it'll take though, probably late December for those not on AT&T. Remember, he is not on the contract... he can get any new phone anytime now, so he doesn't have to wait for the update ... it is really up to him. Link to comment Share on other sites More sharing options...
George P Global Moderator Posted October 21, 2013 Global Moderator Share Posted October 21, 2013 Remember, he is not on the contract... he can get any new phone anytime now, so he doesn't have to wait for the update ... it is really up to him. Yeah, but maybe a upcoming firmware update fixes the problem and he doesn't have to spend money to buy a new phone? I dunno, my 8X is being used where there's no LTE anyways so I'm just on HSPA+ or w/e it is. 98% of the time I'm on wifi at work or at home some it's of little impact to me. Link to comment Share on other sites More sharing options...
Recommended Posts