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Pinned folders "unavailable" and can't be removed


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#1 MightyJordan


    Neowinian Senior

  • Joined: 15-January 06
  • Location: Plymouth, England
  • OS: Windows 8.1 Pro x64
  • Phone: Google Nexus 5 32GB

Posted 22 October 2013 - 21:03

This might be a bit tricky to explain, so I'll do my best. This issue arose after updating to Windows 8.1.


Here's the list of folders I have pinned to Windows Explorer on my taskbar...

Screenshot (1).png


Now, when I try to access Documents, Music, Pictures or Videos from the jump list, I'm greeted with this message...



If I click Yes, it does nothing; the folder is still in the jump list and still doesn't work. They can't be removed either. Weirdly though, if I pin the folder to the jump list again, they both start working, but if I unpin one of them, the other one stops working, and it can't be removed.


For what it's worth, here's the layout of my PC's drives...



I posted that as all of the aforementioned folders are on different drives to the one Windows is on; has been since I first installed Windows 8 last year. Music is on D:, Documents and Pictures are on E:, and Videos are on F:. For all I know, it's probably what's causing this issue. Has anyone else encountered this?

#2 George P

George P

    Neowinian Senior

  • Tech Issues Solved: 1
  • Joined: 04-February 07
  • Location: Greece
  • OS: Windows 8.1 Pro 64bit
  • Phone: HTC Windows Phone 8X

Posted 22 October 2013 - 21:09

This is a odd one, I wonder if you have to edit the registry or something to finally get rid of them, if that's possible.

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