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Posted

I have a problem which started a couple of weeks ago. When I go to File > Print the printer dialog window opens and it is empty. My printer is not there. It is showing in Printers and Devices, but not showing up in the print dialog window in any program. I uninstalled the printer and reinstalled it but still the same problem. the strange thing is if i then click on print it does print and the printer sometimes shows up after i print.

 

Short of a virus what else can be causing this? The computer is showing no other signs of a possible infection.

 

Thanks for any help.

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Posted

Maybe try this, it will check for corrupt or missng windows files. If you're unsure how to use this just do an internet search.

 

sfc /scannow

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Posted

I had a problem when changing from default fonts, some windows appeared blank (not just on the printer)

Are you using the default font?

(It may make a difference, it may not, but it did for me, so just making sure)

also, have you tried using different usb ports (if applicable)

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