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#1 bazb



  • Joined: 08-January 11
  • Location: North Ayrshire
  • OS: Windows 8.1
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Posted 03 November 2013 - 20:53

HI guys i just got a new WD Blue 1tb Drive - Make in Sept 2013. Anyway upon bootup it makes a couple of clicks, From previous experience it maybe fault, How ever ive used WD tools to check for any errors etc and nothing came up. So could this be ok or should i do an rma?



Also im in need of a benchmark or speedtest software want to see if im getting close to the figures states by WD.

#2 philcruicks


    Neowinian Senior

  • Tech Issues Solved: 9
  • Joined: 24-February 09
  • Location: Bracknell, UK
  • OS: Win 7
  • Phone: iPhone 6

Posted 06 November 2013 - 12:55

Crystal makes some good softweare to do what your looking for



CrystalDiskInfo - to check S.M.A.R.T info and health.


CrystalDiskMark - for performance tests.


But if its clicking then it's deff worth contacting WD to see if the clicking (but without SMART errors etc) is enough to get it RMAed

#3 MillionVoltss


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Posted 10 November 2013 - 12:14

I would RMA it or return it where you bought it, your be under warranty and piece of mind is better than losing information. SMART might not find any faults but that wont mean it has no faults.


http://support.wdc.c...anty/policy.asp Could be a 2 or 5 year depending on what model and OEM or retail.


http://support.wdc.c...oupid=606&sid=3 Diagnostics

#4 papercut2008uk



  • Tech Issues Solved: 1
  • Joined: 05-June 13

Posted 11 November 2013 - 21:34

HD tune



this should be able to read the SMART and do a speed test.


the built in software tests are useless. i had a old Seagate freeagent that had died and i managed to get it working and done a through test on it using seatools, came back as 'drive is functioning fine' even though the drive was completely dead on it's last legs.


check the SMART status and see if there is any issues with the drive, i'd just return it, especially if it's clicking.