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Surface Dock Not Charging Tablet

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16 replies to this topic

#16 arachnoid

arachnoid

    Times a Ticking

  • Tech Issues Solved: 3
  • Joined: 03-November 11

Posted 08 November 2013 - 20:14

??I thought you had said the charging was working originally??




#17 OP +techbeck

techbeck

    Neowinian Senior

  • Tech Issues Solved: 6
  • Joined: 20-January 05

Posted 11 November 2013 - 21:03

??I thought you had said the charging was working originally??

 

Only with the power cord/magnetic cord that originally came with the Surface.  Wouldnt work with the dock charging until I did a firmware update.  Someone that MS online or support does not tell anyone.  I even called support and their solution was to send a new dock.