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Microphone not working in Win 8.1


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#1 azspeedbullet

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    Neowinian

  • Joined: 01-March 12

Posted 11 November 2013 - 03:40

Since updating to Windows 8.1, my old analog headset that uses the pink analog plug no longer works.I used both a Creative Soundblaster X-Fi Gamer sound card and the on board High Definition Audio Device and none of them is showing any sound when i speak in the microphone

 

This microphone worked fine in regular Windows 8, did Windows 8.1 stop analog headsets from working? The same headset works fine in Windows 7 on a different PC




#2 +dsbig

dsbig

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  • Joined: 09-April 09

Posted 11 November 2013 - 07:30

Im also looking for a fix as I have the same problem.



#3 Ian William

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    I work great with Windows Vista!

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Posted 11 November 2013 - 08:10

Is the device disabled?

In Control Panel, click on Device Manager, click on the View menu tab, select Show hidden devices, and click on Audio inputs and outputs.
Alternatively, open the Run dialog box or Command Prompt and type devmgmt.msc to open Device Manager.

In Device Manager, is your microphone listed and enabled?

Microsoft has a Compatibility Center. Check to see if your microphone is compatible with Windows 8.1. Make sure that you have the latest drivers from your manufacturer.



#4 +dsbig

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Posted 11 November 2013 - 09:27

 mine would show connected but then would disconnect and reconnect. 

 

 

I think there is an issue with the detection. 



#5 OP azspeedbullet

azspeedbullet

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  • Joined: 01-March 12

Posted 11 November 2013 - 20:15

Is the device disabled?

In Control Panel, click on Device Manager, click on the View menu tab, select Show hidden devices, and click on Audio inputs and outputs.
Alternatively, open the Run dialog box or Command Prompt and type devmgmt.msc to open Device Manager.

In Device Manager, is your microphone listed and enabled?

Microsoft has a Compatibility Center. Check to see if your microphone is compatible with Windows 8.1. Make sure that you have the latest drivers from your manufacturer.

Both Sound cards is activated and they can play sounds. When i speak into the microphone, it is not recording any sound. The compatibility center did not work since my mic plugs directly into the sound card and not from the usb

 

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#6 thewierd

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Posted 15 November 2013 - 21:59

I got exactly the same problem. Neither SoundBlaster X-Fi Xtreme Audio or Internal soundcard works.

Output work fine but microphone is dead.

 

Worked the first weeks(but I had some problems with X-Fi). I just assumed the X-Fi sound card broke, but same problem on internal and I have tried different microphones.

 

Microphone on the webcam(usb) works fine though :/



#7 Ian William

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Posted 16 November 2013 - 09:44

Would you like to list your X-Fi sound card model number(s)? It may help us pinpoint your issues by narrowing search results.

Below are links from Creative's X-Fi website.

In addition, it may be wise to visit Microsoft's Fix It Solution Center. Listed is an option to diagnose audio problems.

From the Solution Center, click on the Play games, music or sounds, pictures or video category, and then select the Automatically Diagnose and fix Windows audio recording problems option.



#8 thewierd

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Posted 16 November 2013 - 11:10

Would you like to list your X-Fi sound card model number(s)? It may help us pinpoint your issues by narrowing search results.

Below are links from Creative's X-Fi website.

In addition, it may be wise to visit Microsoft's Fix It Solution Center. Listed is an option to diagnose audio problems.

From the Solution Center, click on the Play games, music or sounds, pictures or video category, and then select the Automatically Diagnose and fix Windows audio recording problems option.

Regular Sound Blaster X-Fi Xtreme audio(SB0790).

 

Microsoft "Fix it" does not work with 8.1 yet... interesting.

We're sorry, but your operating system is not supported by Microsoft Fix it at this time.



#9 thewierd

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Posted 16 November 2013 - 14:18

Strange thing is that webcam(usb) microphone works perfect.

 

I went and brought a new sound card(Asus XONAR DG) but I got the same problem?!?!?!?!?!

Well I had to buy a new either way, the X-Fi was OLD!



#10 Ian William

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Posted 19 November 2013 - 02:54

Regular Sound Blaster X-Fi Xtreme audio(SB0790).

Hello,
I apologize if I've asked this before, but do you have the most recent drivers for your Sound Blaster X-Fi Xtreme Audio (SB0790)? According to Creative, the latest driver for your device was released on December 10, 2012. Although the driver is not listed as compatible with Windows 8.1 on its own page, it is listed as compatible on the driver compatibility chart.

Microsoft "Fix it" does not work with 8.1 yet... interesting.

We're sorry, but your operating system is not supported by Microsoft Fix it at this time.

I'm sorry. I should have seen this coming.

 

Strange thing is that webcam(usb) microphone works perfect.

 

I went and brought a new sound card(Asus XONAR DG) but I got the same problem?!?!?!?!?!

Well I had to buy a new either way, the X-Fi was OLD!

Other members have described similar issues with the Sound Blaster.

Is it possible to test the hardware (specifically your Asus XONAR DG) on another operating system on the same machine, or on another machine altogether?



#11 +dsbig

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Posted 19 November 2013 - 04:57

it worked fine with the drivers in 8.0 but not in 8.1

 

the drivers are compatible, but not fully compatible.

 

 

I think creative needs new management. there focus is not that great on audio cards. and more on headphones for the current generation population. 



#12 Ian William

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Posted 20 November 2013 - 05:52

the drivers are compatible, but not fully compatible.

Apparently not.

Do you, by any chance, happen to have the Creative Audio Control Panel application installed?



#13 thewierd

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Posted 20 November 2013 - 07:22

I still have the same problem, even if I removed the X-Fi and uninstalled all three software that Creative installs.

Feels like it might not only be Creative that is the cause...

 

ASRock X58 Extreme3 http://www.asrock.co...el=X58 Extreme3

ASUS XONAR DG (X-Fi Xtreme Audio before) http://www.asus.com/...rters/Xonar_DG/



#14 MikeRider

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  • Joined: 11-December 13

Posted 11 December 2013 - 06:45

Hi,

 

i just registered to give you the following link:

[url=http://www.microsoft...sid=Windows 8.1]Microsoft Support Forum[/url]

 

I have the same problem and this worked for me. Good luck!

 

Just in case the link doesn't work in the future, here is what it says:

 

 

After my Win8.1 update, everything that was working on Win8 is fine with the exception of my audio drivers. In short, every time Windows restarts, my drivers/sound settings revert to default settings and I get no sound.

If I go into the Console Launcher and change my mode from Game to Audio Creation, suddenly everything 'kicks in' and begins working, normal sound, etc. But my settings are all at default and I have to reconfigure them (for example, change the flexi-jack from line-in to microphone so that I can use my headset microphone, and change speakers from 2.1 to 7.1). No further issues while I'm using the system at that point. But once Windows restarts, sound no longer works and everything is back to default. Change the mode, and I'm back in business but need to reconfigure everything again.



#15 +dsbig

dsbig

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Posted 11 December 2013 - 14:26

another solution would be to buy a Z series audio card from creative.

 

problem is xfi cards, is they are getting old. and so is the support. 

 

the software that runs the drivers for the xfi has not been updated in almost 4 years. even back then drivers where flaky 

 

 

I ended up getting a ZxR card and no problems with mic. and drivers give me no problems