IE 11 freezing on youtube website

By subcld
in Microsoft (Windows)

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MrWhistler

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ok ok, thought I would chime in with my testing results as I was having the same problems....

 

using ie10 on windows 8, latest flash and ie updates = no problems whatsoever

 

windows 8.1, with ie11, latest ie updates from windows update, flash, latest update available = constant crashing in youtube, I could never watch anything, same issues you guys have been having!

 

however, it gets interesting,  windows 8.1 same as before ie11 updated to the very latest with updates, but I did NOT install the latest flash offered to me on windows updates, I used the flash that came with the stock 8.1 = no issues!@! everything plays fine

 

coincidence?!? maybe, but in my case, youtube now runs with no problems, weird huh

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MDboyz

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The issue with ie11 crash with youtube is the plugin for flash.  I found even you view youtube under html5, it still crashes.  The only way to get around with it is when viewing in youtube, you have to turn on ActiveX filtering (Tools --> ActiveX Filtering).  Just remember to un-select it when you viewing other flash websites.

 

p.s. I'm using HD7970 gpu with the latest beta driver.

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ClassicTrekker

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The issue with ie11 crash with youtube is the plugin for flash.  I found even you view youtube under html5, it still crashes.  The only way to get around with it is when viewing in youtube, you have to turn on ActiveX filtering (Tools --> ActiveX Filtering).  Just remember to un-select it when you viewing other flash websites.

 

p.s. I'm using HD7970 gpu with the latest beta driver.

 

Thanks for that, MDboyz...until either Adobe or MS figures out a permanent fix, this will have to do. :)

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ClassicTrekker

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I have IE11 on Windows 7 and it's jamming too.. it appears to be a javascript issue by what I can see while debugging

 

neufuse,

 

Don't know how much this would help, but I turned off Protected Mode, and the pages seem to load better. At least, it'd be a better temporary fix than having to turn off ActiveX filtering every time I go to the webpage. :)

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SlasherKG

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While I never experienced these issues on either my Desktop or my Surface Pro running Windows 8.1, it does appear Microsoft has added YouTube.com to the compatibility list as it now renders as Document Mode: 10 if you check F12 Developer Tools.

 

Previously, and correctly in my opinion, it rendered in Edge mode, I liked that it was using the HTML5 player for most videos as well as allowing it to go actual full screen, but not anymore...

 

I just verified this by opening it on my Surface Pro, which I hadn't used today and checking F12 and it said Document Mode: Edge (default), then checked a few minutes later and it had switched to Document Mode: 10 (default) so it must have updated its compatibility list from the server.

 

I suppose I can just manually disable the compatibility list for now...hopefully they get this sorted out.

Unless someone knows how to force it to Edge mode without disabling the compatibility list?

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  • 2 weeks later...
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snaphat (Myles Landwehr) Member

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Microsoft/Google being ****s, customers suffer.

 

I don't think they are purposely messing up flash... 

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snaphat (Myles Landwehr) Member

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Doesn't fix it for me, I am on html5 and I still get YouTube freezes :(

 

Stranger thing is I've had it freeze on chrome too :/

 

If I load a direct video url it works fine, if I go to the homepage it freezes.

 

Chrome's Pepper Flash is terrible (or was terrible in the past -- they might have fixed it now). You can try switching over to the NPAPI version from Adobe Website. Unfortunately, chrome is phasing out the NPAPI plugin interface eventually and blacklisting most NPAPI plugins (including NPAPI flash) starting in January. Well, to be fair, they are really whitelisting a few plugins and everything else isn't allowed so it technically isn't a blacklist.

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George P Global Moderator

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I have a different issue, IE11 on Windows 7 will freeze but only when trying to play flash videos on Facebook. YouTube plays fine though, and FB videos play fine with chrome. I'm thinking it's a plugin or something problem isolated to FB for me.

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  • 3 months later...
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Legendary Aced

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I have similar issues with YouTube and Internet Explorer 11 for Desktop on Windows 8.1 and I can't find a fix. I have already tried most of the workarounds provided in the web by others (ActiveX filter, uncheck protected mode, enable/disable HTML5 player preference, etc) but no luck for me.

 

Everytime I try to watch a video from YouTube on Internet Explorer 11 for Desktop (Win8.1 Pro) it just doesn't work. The YouTube page loads correctly but the spinning loading dots on the video freeze and the page becomes unstable. After a coumple of seconds the tab becomes unresponsive and if I wait for more the whole broswer becomes unresponsive too. The problem occurs in embeded videos from YouTube in other websites and it's killing me. :/  This behaviour does not appear in Internet Explorer 11 Modern, everything works smoothly there.

 

I don't feel like using the Modern version of the browser because I do not own a touch screen and I have decided to switch from Chrome to IE. It feels much better in general, except YouTube. Any ideas on what the issue might be? I can provide additional details uppon request. :)

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Legendary Aced

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So I found a solution for my system and decided to post it here.
 

I noticed that embedded videos from other sources (for example, Facebook) make Internet Explorer 11 for Desktop (Win 8.1) become unresponsive as well. The exact same behaviour I get with YouTube. So I did a little research on this. It looks like the hardware acceleration is what causes the browser to become unresponsive or, sometimes, crash completely.

 

In order to solve this issue I did the following:

  1. Open Internet Explorer 11 for Desktop on Windows 8.x
  2. Click on the Gear icon > Internet Options > Tab: Advanced
  3. Tick the box: Use software rendering instead of GPU rendering, in the Accelerated Graphics group.
  4. Click OK
  5. Close Internet Explorer 11 for Desktop completely, all tabs, no instances running
  6. Open Internet Explorer 11 for Desktop and browse any video on YouTube and other sources without any problems :D

 

I hope this helps everyone. It would be nice to trace the exact cause of this behaviour with the GPU rendering and maybe report it.

 

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