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Posted 22 November 2013 - 23:54
Posted 22 November 2013 - 23:59
Posted 23 November 2013 - 18:57
Posted 23 November 2013 - 19:06
Call up support. Did you happen to get ahead of yourself and hit reset during long bootup after patch?
Posted 24 November 2013 - 00:18
Posted 24 November 2013 - 22:49
Posted 25 November 2013 - 02:46
Posted 25 November 2013 - 02:49
He's an idiot. You can tell him that from me.
My friend won't let me connect mine in fear of screwing his console up. I have read that this may be a software issue. I may just send the unit in anyways. I want to use the tv portion and I can't without a functioning Kinect.
Posted 25 November 2013 - 14:43
Well, I finally got through to Microsoft on Sunday on the phone. After explaining my situation to the tech, she is cross shipping me a new Kinect. We never went though any troubleshooting at all. Apparently they are aware of this issue. I received an email from MS that it would ship in the next 2 business days. Even though my Kinect was defective, I was happy to hear they would ship one out to me first. When the replacement arrives I hope it works and it isn't my console.
Posted 25 November 2013 - 14:50
good luck mate and please keep is updated on the situation in case anyone else runs into this issue here
Posted 02 December 2013 - 14:03
Just wanted to let everyone know that the new Kinect Microsoft shipped me worked like a champ. Everything is working beautifully now. Hopefully some of the day one Kinects had a defect that didn't carry through to the rest of production.