iMac keeps restarting itself

By BoDEAN
in Apple (macOS)

 Share

Recommended Posts

Grand Master

BoDEAN

Posted
Posted

My iMac restarts itself at least 3 times a day, usually when it's in standby mode. Running Mavericks. Below is a copy of the error report. Took it to apple store and they replaced the hard drive but it still does it. Please help

Anonymous UUID: 11B8C61A-3D83-9668-16E2-D4C5294D050B

Sat Dec 7 19:23:02 2013

panic(cpu 1 caller 0xffffff7fa15f7d0d): NVRM[0/1:0:0]: Read Error 0x0080000c: CFG 0x0fd510de 0x00100406 0xb0000000, BAR0 0x102c00000 0xffffff8115305000 0x0e7150a2, D0, P0/4

Backtrace (CPU 1), Frame : Return Address

0xffffff8133b93140 : 0xffffff8020c22f69

0xffffff8133b931c0 : 0xffffff7fa15f7d0d

0xffffff8133b93280 : 0xffffff7fa16c4e26

0xffffff8133b932c0 : 0xffffff7fa18c070a

0xffffff8133b932e0 : 0xffffff7fa18ba835

0xffffff8133b93340 : 0xffffff7fa16b4a6c

0xffffff8133b93440 : 0xffffff7fa16b549c

0xffffff8133b93490 : 0xffffff7fa15d7928

0xffffff8133b934e0 : 0xffffff7fa15d770b

0xffffff8133b93580 : 0xffffff7fa15fc52f

0xffffff8133b93780 : 0xffffff7fa15fdc16

0xffffff8133b93850 : 0xffffff7fa17983b7

0xffffff8133b93910 : 0xffffff7fa17a10a7

0xffffff8133b939d0 : 0xffffff7fa1795d57

0xffffff8133b93b60 : 0xffffff7fa15a8a2f

0xffffff8133b93be0 : 0xffffff7fa159915e

0xffffff8133b93c60 : 0xffffff7fa159be0b

0xffffff8133b93cd0 : 0xffffff7fa159bf97

0xffffff8133b93d40 : 0xffffff7fa159bf97

0xffffff8133b93db0 : 0xffffff7fa159bb4c

0xffffff8133b93e20 : 0xffffff7fa1563452

0xffffff8133b93e60 : 0xffffff7fa156284e

0xffffff8133b93e90 : 0xffffff7fa155ebc4

0xffffff8133b93ef0 : 0xffffff80210ada80

0xffffff8133b93f30 : 0xffffff80210ac522

0xffffff8133b93f80 : 0xffffff80210ac5f7

0xffffff8133b93fb0 : 0xffffff8020cd6aa7

Kernel Extensions in backtrace:

com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7fa1554000->0xffffff7fa158bfff

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7fa12ba000

com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xffffff7fa1597000->0xffffff7fa15a6fff

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7fa1554000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7fa12ba000

com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF]@0xffffff7fa15a7000->0xffffff7fa1811fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7fa12ba000

dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xffffff7fa1597000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7fa1554000

com.apple.nvidia.driver.NVDAGK100Hal(8.1.8)[3CF8C2FA-83E6-39E3-A5B7-C7CC839B8C75]@0xffffff7fa181c000->0xffffff7fa19cbfff

dependency: com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF]@0xffffff7fa15a7000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7fa12ba000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

13A603

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x0000000020a00000

Kernel text base: 0xffffff8020c00000

System model name: iMac13,1 (Mac-00BE6ED71E35EB86)

System uptime in nanoseconds: 10390717335108

last loaded kext at 2722780768297: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7fa2fd7000, size 348160)

last unloaded kext at 247792895443: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7fa2ecf000, size 8192)

loaded kexts:

com.apple.filesystems.afpfs 11.0

com.apple.nke.asp-tcp 8.0.0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AGPM 100.14.11

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.AppleHDA 2.5.2fc2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleMikeyDriver 2.5.2fc2

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleIntelHD4000Graphics 8.1.8

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.GeForce 8.1.8

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleIntelFramebufferCapri 8.1.8

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleUSBHub 650.4.4

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AppleSDXC 1.4.0

com.apple.driver.AppleUSBEHCI 650.4.1

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBXHCI 650.4.3

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 216.0.0

com.apple.security.SecureRemotePassword 1.0

com.apple.driver.AppleBluetoothHIDKeyboard 170.15

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.driver.IOBluetoothHIDDriver 4.2.0f6

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.driver.DspFuncLib 2.5.2fc2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.iokit.IOSurface 91

com.apple.nvidia.driver.NVDAGK100Hal 8.1.8

com.apple.driver.AppleHDAController 2.5.2fc2

com.apple.iokit.IOHDAFamily 2.5.2fc2

com.apple.nvidia.driver.NVDAResman 8.1.8

com.apple.iokit.IOAcceleratorFamily 98.7.1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.driver.AppleThunderboltEDMSink 1.2.1

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOAcceleratorFamily2 98.7.1

com.apple.AppleGraphicsDeviceControl 3.4.12

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0

com.apple.driver.CoreStorage 380

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.8.5

com.apple.iokit.IO80211Family 600.34

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.9 GHz, 8 GB, SMC 2.9f5

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD ST1000LM024, 1 TB

Serial ATA Device: APPLE SSD SM128E, 121.33 GB

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: iMac, Apple Inc., 23.4

Link to comment
Share on other sites
Grand Master

zhangm Supervisor

Posted
  • Supervisor
Posted

Kernel Extensions in backtrace:

com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7fa1554000->0xffffff7fa158bfff

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7fa12ba000

com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xffffff7fa1597000->0xffffff7fa15a6fff

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7fa1554000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7fa12ba000

com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF]@0xffffff7fa15a7000->0xffffff7fa1811fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7fa12ba000

dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xffffff7fa1597000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0xffffff7fa1554000

com.apple.nvidia.driver.NVDAGK100Hal(8.1.8)[3CF8C2FA-83E6-39E3-A5B7-C7CC839B8C75]@0xffffff7fa181c000->0xffffff7fa19cbfff

dependency: com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF]@0xffffff7fa15a7000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7fa12ba000

BSD process name corresponding to current thread: kernel_task

I'm guessing that these logs are pointing us towards a problem with the video card or driver for the video card. Did the Apple store folk run their hardware test suite on your machine before replacing the hard drive?

Link to comment
Share on other sites
Mentor

snaphat (Myles Landwehr) Member

Posted
  • Member
Posted

Online I found this thread. Which at the bottom of the first page suggests installing something called gfxcardstatus and setting it to use integrated graphics only.

 

https://discussions.apple.com/thread/3114550

 

EDIT: someone else suggested this as a solution: http://support.apple.com/kb/ht3964

 

EDIT2: Also, saw this suggestion as a possible solution: http://support.apple.com/kb/ht1379

Link to comment
Share on other sites
Grand Master

Brian M. Veteran

Posted
  • Veteran
Posted

Online I found this thread. Which at the bottom of the first page suggests installing something called gfxcardstatus and setting it to use integrated graphics only.

 

https://discussions.apple.com/thread/3114550

 

EDIT: someone else suggested this as a solution: http://support.apple.com/kb/ht3964

 

EDIT2: Also, saw this suggestion as a possible solution: http://support.apple.com/kb/ht1379

The iMac only has one graphics card - GFXCardStatus will make no difference.

NVRM Read Error normally suggests a hardware problem with the GPU.

Link to comment
Share on other sites
Mentor

snaphat (Myles Landwehr) Member

Posted
  • Member
Posted

The iMac only has one graphics card - GFXCardStatus will make no difference.

NVRM Read Error normally suggests a hardware problem with the GPU.

 

The forum I linked suggested that it could be either a GPU or a main-board hardware issue. But, some of the suggestions I linked solved it for some people. In particular, he should still try the steps in the EDIT comments (and ignore the GFXCardStatus if there isn't an integrated gpu)

Link to comment
Share on other sites
Grand Master

Brian M. Veteran

Posted
  • Veteran
Posted

Try running the hardware test (AHT) yourself, it might just point you at a piece of suspect hardware.

http://support.apple.com/kb/HT1509

Something is fishy about their actually opening up your machine and replacing the drive while the panic log is saying GPU. They might not want to do a whole logic board replacement. :/

MLB's are fiddly, but it's not a difficult repair. Dunno why they wouldn't want to do it :(.

The 2010 MBP's suffered from the same error when the nvidia card in them failed.

Link to comment
Share on other sites
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.