Jump to content



Photo

Help installing Windows (It's not THAT simple!)

Answered Go to the full post

  • Please log in to reply
28 replies to this topic

#1 TrickyDickie

TrickyDickie

    Neowinian

  • Joined: 23-December 10
  • Location: Somerset, UK
  • OS: Windows 8.1

Posted 16 December 2013 - 14:48

This is a bit of a story, so please bear with me!

 

My sister died a few months ago, and we have her laptop, which may contain images of her children and or family photos, as well as important documents.

 

The problem is this: Her Windows 7 user account is a password protected admin account and there is only a normal guest account.

There is a password hint and we tried hundreds of guesses...lol

 

I can't re-install windows because there is also a password on the bios that won't let me boot from USB / DVD, or use the laptop's built-in recovery stuff.

 

A friend took the laptop apart, but cannot find any way to reset the BIOS, and I scoured the net trying to find a way around this (trying default passwords etc.) with no luck.

 

However, we have a plan - We removed the hard drive and I will plug it into my PC and boot with a Linux Live CD to remove documents (Hopefully not encrypted or anything like that lol), and will therefore have an opportunity to install windows (I have an OEM disk, and the key is on the bottom of the laptop).

 

What I don't want, though, is for Windows to detect my hardware and install drivers etc. while the hard drive is connected to my PC.

Is there a way to either copy the setup to the HDD and install, or start the install in my PC and return the hard drive to the laptop to complete?

Any other options? I imagine that setup could read from the DVD drive, just not boot from it.

 

Any suggestions are most warmly welcomed!

 

Thanks

 

Richard

 

 

 



Best Answer Clirion , 20 December 2013 - 13:06

Anyone think that flashing the bios will remove the password?

I don't think it is still under warranty.

 

This is the only thing from the original post left to do - I have all the data I wanted, and have installed and updated Windows 7 on it (With the original key).

 

Also, there is no recovery partition now. Not my fault. It just sort of 'fell off'...lol

 

Having said this, I have a recovery image of the fresh installation, so this BIOS password can stay. I don't care - I don't want yet another damn computer to maintain anyway. Download those "Blah blah.mp3.EXE" files anyone...? lol

Bloody people won't listen to me. And tracks are only 79 pence on Amazon...

 

Anyway, thanks for all the suggestions from you all to help me get the files and re-install.

Very much appreciated.

 

Richard

 

Flashing the BIOS will not remove the password.  There is also the possiblity that you will need that password to flash the BIOS.  The only supported way is to take it into a Packard Bell service center.

 

(I am sorry for you loss)

Go to the full post



#2 Geoffrey B.

Geoffrey B.

    LittleNeutrino

  • Tech Issues Solved: 6
  • Joined: 25-July 05
  • Location: Newark, Ohio
  • OS: Windows 8.1
  • Phone: Nokia Lumia 928

Posted 16 December 2013 - 14:52

you can always just reset her user account password.

 

http://www.howtogeek...d-the-easy-way/

 

or Enable the hidden admin account on the PC 

 

http://www.petri.co....tor-account.htm



#3 +Aheer.R.S.

Aheer.R.S.

    I cannot Teach Him, the Boy has no Patience!

  • Tech Issues Solved: 8
  • Joined: 15-October 10
  • Location: Wolverhampton, United Kingdom
  • OS: Windows 7 X64 Ultimate Edition
  • Phone: Sony Xperia Z1 Compact

Posted 16 December 2013 - 14:52

if you get a usb enclosure for the hard drive, then the host computer should be able to read the drive without trying to boot it

note I said should, it's hit and miss sometimes

 

that's one option if you REALLY need to save the files and pics on the drive



#4 spikey_richie

spikey_richie

    There's no place like 127.0.0.1

  • Tech Issues Solved: 1
  • Joined: 02-February 05
  • Location: Nuneaton, UK
  • OS: Windows 8.1 Pro 64-bit
  • Phone: Sony Xperia Z1

Posted 16 December 2013 - 14:56

if you get a usb enclosure for the hard drive, then the host computer should be able to read the drive without trying to boot it

note I said should, it's hit and miss sometimes

 

that's one option if you REALLY need to save the files and pics on the drive

 

This, but make sure your boot priority is set correctly in the BIOS before trying to boot...  which you can't do.

 

I hope you get the data off, for your families sake.



#5 Ironman273

Ironman273

    Neowinian Fanatic

  • Tech Issues Solved: 2
  • Joined: 26-October 01
  • Location: Florida
  • OS: Windows 8.1 Pro (Home & Work)
  • Phone: Nokia Lumia 920

Posted 16 December 2013 - 14:58

Another option for resetting the password is to use a Linux boot disc like Hiren: http://www.hiren.info/pages/bootcd



#6 +riahc3

riahc3

    Neowin's most indecisive member

  • Tech Issues Solved: 11
  • Joined: 09-April 03
  • Location: Spain
  • OS: Windows 7
  • Phone: HTC Desire Z

Posted 16 December 2013 - 15:01

Hello,

As much as this story is true (probably is), we cannot give help to pass any security measures.

I have some ideas so you can PM and thru PM I can help you out. :)

#7 OP TrickyDickie

TrickyDickie

    Neowinian

  • Joined: 23-December 10
  • Location: Somerset, UK
  • OS: Windows 8.1

Posted 16 December 2013 - 15:06

you can always just reset her user account password.

 

http://www.howtogeek...d-the-easy-way/

 

or Enable the hidden admin account on the PC 

 

http://www.petri.co....tor-account.htm

 

Nope! - Can't boot from DVD (Bloody BIOS password!) and the only other account is Guest - Even if it elevates when trying to open the Admin Command Prompt, I still don't have the password!



#8 paul0544

paul0544

    Neowinian

  • Joined: 11-April 11

Posted 16 December 2013 - 15:07

Once you have recovered your data you can install Windows up to the stage where its copied the files to the drive and performs the first reboot. At this point power the machine off to halt the install.

 

Remove the drive and put it in the PC you want to run that installation of windows on and it will continue installing on the 2nd PC as normal. This works well, I have had to do this on other PCs where the bios password was lost and recovery failed.

 

I hope this helps you out.



#9 Ironman273

Ironman273

    Neowinian Fanatic

  • Tech Issues Solved: 2
  • Joined: 26-October 01
  • Location: Florida
  • OS: Windows 8.1 Pro (Home & Work)
  • Phone: Nokia Lumia 920

Posted 16 December 2013 - 15:09

Nope! - Can't boot from DVD (Bloody BIOS password!) and the only other account is Guest - Even if it elevates when trying to open the Admin Command Prompt, I still don't have the password!

Reset the BIOS password so you can boot from DVD or USB.  I'm not sure what brand the laptop is, though.



#10 OP TrickyDickie

TrickyDickie

    Neowinian

  • Joined: 23-December 10
  • Location: Somerset, UK
  • OS: Windows 8.1

Posted 16 December 2013 - 15:09

Hello,

As much as this story is true (probably is), we cannot give help to pass any security measures.

I have some ideas so you can PM and thru PM I can help you out. :)

 

Umm..Yeah - That just made me think about what I asked here lol.



#11 OP TrickyDickie

TrickyDickie

    Neowinian

  • Joined: 23-December 10
  • Location: Somerset, UK
  • OS: Windows 8.1

Posted 16 December 2013 - 15:10

Once you have recovered your data you can install Windows up to the stage where its copied the files to the drive and performs the first reboot. At this point power the machine off to halt the install.

 

Remove the drive and put it in the PC you want to run that installation of windows on and it will continue installing on the 2nd PC as normal. This works well, I have had to do this on other PCs where the bios password was lost and recovery failed.

 

I hope this helps you out.

 

I think I'll try this method after using the Linux live cd.

Thanks



#12 watkinsx2

watkinsx2

    Neowinian

  • Joined: 11-December 01
  • Location: Hertfordshire
  • OS: Windows 7
  • Phone: HTC One/Lumia 920

Posted 16 December 2013 - 15:13

If you can get it to boot off cd or usb then this will work:

 

http://pogostick.net/~pnh/ntpasswd/

 

I've used this quite a few times whilst trying to fix things in the past.



#13 Eric

Eric

    Neowinian Senior

  • Tech Issues Solved: 11
  • Joined: 02-August 06
  • Location: Greenville, SC

Posted 16 December 2013 - 15:31

Can you post the laptop brand model and possibly which BIOS manufacturer if it comes up on boot? Many have default bypass passwords.

#14 COKid

COKid

    Neowinian Senior

  • Joined: 07-April 10
  • Location: Loveland, CO

Posted 16 December 2013 - 15:37

My sympathies for the loss of your sister.



#15 sc302

sc302

    Neowinian Senior

  • Tech Issues Solved: 21
  • Joined: 12-July 05
  • Location: NJ, USA

Posted 16 December 2013 - 15:46

How about posting up the model of laptop. There may be a short you can do to reset or try contacting the manufacturer may they can give you some advice.



Click here to login or here to register to remove this ad, it's free!