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Comcast & Xbox One, XB Live Service Advisory

xbox live comcast xbox one wifi ipv6 announcement

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2 replies to this topic

#1 Roger H.

Roger H.

    Neowinian Senior

  • Tech Issues Solved: 20
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Posted 17 December 2013 - 20:17

Comcast and Microsoft are aware of a software issue affecting the ability of Xbox One users to play some games online. This issue is only observed when the Xbox One is connected to a network via WiFi and when that network also has an IPv6 address. In those conditions online gameplay for some titles may not work.

To immediately solve this issue, we recommend that customers connect their Xbox One using an Ethernet cable instead of WiFi.Comcast and Microsoft are working together to further diagnose the issue and we anticipate that Microsoft will release a software update after the holidays that will resolve this issue.

--
JL
Comcast

 
Source: http://www.dslreport...ervice-Advisory
 
I'm guessing disabling IPv6 might help as well but no confirmation yet.

Figured i'd drop this here for peoples that have Comcast which is most of the country :p


#2 +Matthew S.

Matthew S.

    What the what

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Posted 18 December 2013 - 11:04

######... and I just finished setting up my ipv6 tunnel too ... >.<



#3 xendrome

xendrome

    In God We Trust; All Others We Monitor

  • Tech Issues Solved: 10
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  • OS: Windows 8.1 Pro x64

Posted 18 December 2013 - 11:51

Comcast is such garbage.... seriously... I have quite a few business connections via providers, and Comcast is the only one that goes down at least once a week for an hour at a time minimum.

 

If they are working to fix it, don't expect anything quick....