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Posted

Sony resetting some PSN passwords as a 'precautionary measure'
BY SHARIF SAKR

PSN-password-reset-2013-11-26-01.jpg

PSN users around the world have been booting up their various consoles only to be confronted with a message saying their passwords are incorrect. They've then had to go through the rigmarole of creating new login details, usually while still in the dark as to what happened to their accounts in the first place -- and whether they might have been hacked. Sony has since put out an explanation via various official channels in the US, EU and Japan, saying that only "some" users have been affected and that the password resets are "purely a precautionary measure" for "routine protection." We've contacted the company for clarification on its policy about contacting users individually in this sort of situation, and also to see if we can find out a little more about this "non-specific" threat to certain accounts.

 

[tweet]https://twitter.com/AskPlayStation/statuses/405151960250064896[/tweet]

 

Source: Engadget

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Posted

here we go again...

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Posted

Good, Better safe than sorry I say. I never had to reset mine.

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Posted

I heard credit card details were stored in a PDF file this time!

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Posted

Strange routine protection that needs such 'precautionary measure' :/

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Posted

That's why I started using two-factor authentication for my MS account (which of course covers my X1) and why I hope Sony adds support for that for psn accounts.

It is a bit of an annoyance, but it just gives me more of a peace of mind that if something should go wrong, I'm a little safer.
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Posted

I did notice some issues with connecting to the PSN Last night.   Kept getting could not contact server errors.

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Posted

Wouldn't be surprised if its anyone listed in the leaked adobe password lists.. lots of places are taking those lists and forcing precautionary password changes.

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Posted

Wouldn't be surprised if its anyone listed in the leaked adobe password lists.. lots of places are taking those lists and forcing precautionary password changes.

Dreamhost did this.  I got an email from them saying my email was found in the list and to change my password on various sites in the event it is targetted.

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Posted

Dreamhost did this.  I got an email from them saying my email was found in the list and to change my password on various sites in the event it is targetted.

 

Unfortunately i had my account in the list.. i got forced changes from Facebook, LinkedIn.. and a few other sites.. heck, i think even when Ubisoft was hacked they got my info there too. 

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Posted

Unfortunately i had my account in the list.. i got forced changes from Facebook, LinkedIn.. and a few other sites.. heck, i think even when Ubisoft was hacked they got my info there too. 

Didn't get change requests from Facebook, or anything.  Ubisoft did make me change my password though.  It's good to see companies looking out for their users.. even if it is to avoid legal problems.

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Posted

"Precautinary measure", yeah, sounds like they got hacked AGAIN.

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Posted

"Precautinary measure", yeah, sounds like they got hacked AGAIN.

 

They didn't get hacked.

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Posted

Wouldn't be surprised if its anyone listed in the leaked adobe password lists.. lots of places are taking those lists and forcing precautionary password changes.

 

Yeah, that's what I thought when I heard it was for certain customers. That leak exposed a ton of email/password combos. Maybe SONY combed trough their database and saw a certain pattern emerging and decided to play if safe.

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Posted

My password got reset, no idea what "Precautionary measures" needed to be taken in regards to my account. Unless the automated system considered me a potential mental health risk for purchasing digital copy of CoD:Ghosts and wanted to stave off any emotional breakdown that may result. Cheers Sony :)

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Posted

While this is interesting. This is surely a testament of how things can get jacked up due to the proliferation of the internet. I've had 3 Debit Cards in the last 4 years because CERTAIN large retailers who refuse to properly protect their databases that contain credit card data.

 

So this issue to reissue passwords doesn't surprise me in the least. I'm not sure why however, Businesses have a moral obligation to protect peoples investments and credit card data.

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Posted

While this is interesting. This is surely a testament of how things can get jacked up due to the proliferation of the internet. I've had 3 Debit Cards in the last 4 years because CERTAIN large retailers who refuse to properly protect their databases that contain credit card data.
 
So this issue to reissue passwords doesn't surprise me in the least. I'm not sure why however, Businesses have a moral obligation to protect peoples investments and credit card data.


Its simple, customers demand that they care about it. So businesses have to take it seriously.

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Posted

I got an email that I thought was phishing about changing PSN password. 

 

I tried signing in directly to Sony web store directly - http://www.sonyentertainmentnetwork.com/home/ and it essentially forced me to reset the password.

 

I'm hoping this isn't a partial / psn breach, however wanted to see if anyone else has been force to change their psn password. 

 

(Edit) I just received this notification today.

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Posted

Topics merged

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Posted

Mine just got reset, must be a very slow hack.

Edit: The old password was 20+ characters, mixed case with numbers and punctuation, and was unique to PSN, so it's not like it was password reuse.

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Posted

If there's one positive it's at least they are preventing accounts being stolen and password resets are being issued.

 

I've read it's related to Fifa again. Any more info on it other than the resets?

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Posted

Apparantly Sony has been hacked, again. Either this, or this is remnants from another hack.

 

Links are in danish, but I'll try to recap.

 

http://ekstrabladet.dk/kup/forbrug/article2177504.ece

http://ekstrabladet.dk/kup/forbrug/article2177357.ece

 

Basically, the guy noticed that ~200$ was taken from his account (he had his credit card linked to his PS-account) and used to buy some FIFA14-stuff. The danish head of marketing confirmed that a "small number" of accounts were hacked, but she refused to reveal any hard numbers; "We never do that in these cases". 

 

Sony Denmark told the guy to contact the hotline... which cost in the vicinity of 1$ per minute. The head of marketing rounds of her long list of non-answers by saying "It's normal to pay extra to talk to a hotline". It's not. At least not in Denmark.

 

Lets hope it's not a big deal this time around.

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Posted

Topics merged.

 

Has been going on for weeks. Still no new info or confirmation besides the password resets, from Sony.

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Posted

"Would you like PlayStation Network to store your payment information for future purchases?"

 

I think I'm good, thanks. :|

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Posted

What free games will they give out this time?

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