Jump to content



Photo

IPS Monitor Image Retention?


  • Please log in to reply
15 replies to this topic

#1 +patseguin

patseguin

    Neowin Addict

  • Tech Issues Solved: 1
  • Joined: 21-May 02
  • Location: Buffalo, NY
  • OS: Windows 8.1
  • Phone: iPhone 5s

Posted 04 January 2014 - 21:03

I have an Acer 23" IPS touch monitor. These monitors aren't supposed to have image retention are they? I just noticed major image retention on it today and now a flashing line about half the screen width and a little more than halfway down the screen. It's not even a year old. The flashing line obviously sounds like a defect but the image retention doesn't seem like it should happen. I assume I should contact Acer about a replacement but I thought LED's and LCD's didn't have image retention.


#2 +chconline

chconline

    I review, not promote.

  • Joined: 20-August 04
  • Location: Calgary, AB, Canada

Posted 04 January 2014 - 21:08

It's not supposed to. Definitely get it replaced under warranty.



#3 Wakers

Wakers

    Neowinian Senior

  • Joined: 30-July 07

Posted 04 January 2014 - 21:17

Absolutely shouldn't happen on IPS.



#4 OP +patseguin

patseguin

    Neowin Addict

  • Tech Issues Solved: 1
  • Joined: 21-May 02
  • Location: Buffalo, NY
  • OS: Windows 8.1
  • Phone: iPhone 5s

Posted 05 January 2014 - 14:36

I went to Acer's support website and put in the product number and serial number and it gave me info to send it in for "repair". I'm wondering if I'm going about it wrong because I would think the display would be replaced, not repaired. I disconnected it in order to prepare for sending it back. I still had my Dell 27" 2560X1440 display and I must say it is awesome. I miss touch interaction but the resolution is spectacular. I wonder if I should go with a dual monitor setup when I get the Acer back. Use the Acer as my main display for windows and then have games come up on the Dell 27". Is that possible?

#5 primexx

primexx

    Neowinian Senior

  • Tech Issues Solved: 6
  • Joined: 24-April 05

Posted 05 January 2014 - 21:48

I'm gonna echo and say it definitely shouldn't happen. However I note that this did happen on my old phone which was also an IPS panel. It was never permanent retention just for a brief period after a highly contrasting colour. So it does happen I guess. It never bothered me enough on the phone to do anything about it but definitely shouldn't tolerate this on a desktop monitor.



#6 +jamesyfx

jamesyfx

    Neowinian Senior

  • Tech Issues Solved: 1
  • Joined: 04-February 06
  • Location: Manchester, UK
  • OS: OS X 10.9 / Windows 8.1
  • Phone: Nexus 5

Posted 06 January 2014 - 09:14

It's rare but It definitely can happen, I had an IPS display on my old phone which had permanent retention. The answer I got (from Neowin actually) was it was because it was OLED based, and it was the OLED cells weakening.



#7 Brian M.

Brian M.

    Neowinian Senior

  • Tech Issues Solved: 10
  • Joined: 07-January 05
  • Location: London, UK

Posted 06 January 2014 - 09:16

Yep, IPS panels can suffer from image retention - however if it's noticeable during general use, it should be replaced.

#8 0nyX

0nyX

    Posting from Apple //c

  • Joined: 07-April 09
  • Location: C:\Users\OnyX

Posted 06 January 2014 - 09:37

Sry for the offtopic but what about ghosting? Is it something that is not supposed to be happening at all on IPS panels?

 

i am asking because i am on the search for a new laptop and keep seeing this issue mostly from LG panels.



#9 +jamesyfx

jamesyfx

    Neowinian Senior

  • Tech Issues Solved: 1
  • Joined: 04-February 06
  • Location: Manchester, UK
  • OS: OS X 10.9 / Windows 8.1
  • Phone: Nexus 5

Posted 06 January 2014 - 09:40

Image retention is ghosting, they both mean the same thing.

 

It shouldn't happen in most cases, but it can. 



#10 HawkMan

HawkMan

    Neowinian Senior

  • Tech Issues Solved: 4
  • Joined: 31-August 04
  • Location: Norway
  • Phone: Noka Lumia 1020

Posted 06 January 2014 - 09:47

It's rare but It definitely can happen, I had an IPS display on my old phone which had permanent retention. The answer I got (from Neowin actually) was it was because it was OLED based, and it was the OLED cells weakening.

 

IPS is not OLED. 

 

IPS panels can get image retention if the same image if on for a long time, but it will fade away with some usage. if it's been on for a long time,it might take half a day or so, but it'll go.

 

OLED on the other hand will get shadowing or reverse image burn, as the cells die a little every time they're used and areas on the phone that always has the same white text, will on a full white image, show up as darkes shadows of the text that's usually there.

 

but you're phone was either IPS or OLED, not both ;)



#11 +jamesyfx

jamesyfx

    Neowinian Senior

  • Tech Issues Solved: 1
  • Joined: 04-February 06
  • Location: Manchester, UK
  • OS: OS X 10.9 / Windows 8.1
  • Phone: Nexus 5

Posted 06 January 2014 - 09:53

Oops, you're right. The phone I had was a HD Super AMOLED PenTile display. *grimaces at it*

 

The phone I have now is an IPS. Must be where the confusion went.  :laugh:



#12 0nyX

0nyX

    Posting from Apple //c

  • Joined: 07-April 09
  • Location: C:\Users\OnyX

Posted 06 January 2014 - 09:55

So what is the difference between image retention (ghosting) and shadowing ?



#13 HawkMan

HawkMan

    Neowinian Senior

  • Tech Issues Solved: 4
  • Joined: 31-August 04
  • Location: Norway
  • Phone: Noka Lumia 1020

Posted 06 January 2014 - 10:01

So what is the difference between image retention (ghosting) and shadowing ?

 

They're the same.

 

though shadowing could be used to describe the reverse image burn(or burn out) on an OLED panel to.



#14 68k

68k

    Neowinian Senior

  • Tech Issues Solved: 3
  • Joined: 20-January 10
  • Location: Australia

Posted 06 January 2014 - 10:58

An old (2003) Cinema Display I have has a pink tint over the majority of the screen, however up to 1cm from around the edges the picture's fine. Should have checked it before I bought it! I thought the problem may have been when I cleaned it, however many other users were reporting the same issue after many years of use. I definitely wasn't expecting this from an Apple display.

 

Anyway... have you tried a different monitor (just in case it's not your graphics card)? Does the problem reappear if you boot into safe mode?



#15 +Boo Berry

Boo Berry

    Neowinian Ghost

  • Tech Issues Solved: 6
  • Joined: 26-March 05
  • Location: United States

Posted 06 January 2014 - 19:01

Cheap Korean IPS monitors do suffer from image retention too.





Click here to login or here to register to remove this ad, it's free!