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Windows 8 Pro Upgrade Version Cannot Update to Windows 8.1


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#1 ds12345

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Posted 10 January 2014 - 23:32

I bought a legitimate copy of Windows 8 Pro Upgrade version about a month ago. While doing a clean install on my desktop computer, I found out that you cannot do a clean install from an upgrade version of Windows. I figured out how to do a clean install of Windows by following the steps on this website: http://lifehacker.co...an-upgrade-disc

 

When I open the Windows Store App, I can't find the option that lets me update to Windows 8.1. Is there anyway I can legitimately update my copy of Windows to Windows 8.1?

 

 




#2 Anibal P

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Posted 10 January 2014 - 23:34

Are you fully updated? There is a Windows update that has to be installed before you can update to 8.1

 

As far as I'm aware there should be no restrictions for the update other than the one required patch



#3 Dot Matrix

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Posted 10 January 2014 - 23:38

Check to make sure Windows Updates are all up to date - you'll be rebooting like crazy, unfortunately. All those need to be installed before 8.1 shows up in the store.



#4 OP ds12345

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Posted 10 January 2014 - 23:39

Yes, I did all the necessary updates.



#5 Dot Matrix

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Posted 10 January 2014 - 23:40

Is Windows activated?



#6 OP ds12345

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Posted 10 January 2014 - 23:43

Yeah I activated Windows when I first installed it.



#7 Dot Matrix

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Posted 10 January 2014 - 23:49

Go to the search charm, and enter "wsreset.exe", run that, then reboot your PC. See if that works.



#8 OP ds12345

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Posted 10 January 2014 - 23:55

Sorry, didn't work.



#9 +snaphat (Myles Landwehr)

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Posted 10 January 2014 - 23:59

Confirm that you have KB2871389. I know you said you have required updates, but make sure since you have the correct edition and license based on what you said.

 

EDIT: Also did you try the 8.1 upgrade assistant? http://windows.micro...load-online-faq



#10 Dot Matrix

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Posted 11 January 2014 - 00:00

Do you know how to check which updates you have installed? Click into the Control Panel, and look for View Update History. Check to see if you have KB 2871389 installed.

 

WinUpdate.PNG

 



#11 OP ds12345

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Posted 11 January 2014 - 00:10

I just googled the KB2871389 update and downloaded from Microsoft's website. When I run the update, it says "The update is not applicable to your computer"



#12 Dot Matrix

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Posted 11 January 2014 - 00:13

Do you have Optional Updates and Microsoft Updates turned on in Windows Update?



#13 OP ds12345

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Posted 11 January 2014 - 00:14

Hmm never mind, it says the update is already installed on my computer. 



#14 Raze

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Posted 11 January 2014 - 00:14

Copy and paste this  ms-windows-store:WindowsUpgrade  into IE address bar, make sure you have installed all updates in Win 8 first.

 

It will take you to the store Win 8.1 update page.



#15 Dot Matrix

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Posted 11 January 2014 - 00:17

If you're still not seeing the update, your PC might not be compatible with Win8.1. Microsoft did drop support for a select few older processors with the update.