In November 2013, I purchased a Sager NP8235 from XOTIC PC. The machine is a beast of a laptop and runs everything I want it to. However, even after paying for the upgraded matte screen, I noticed there was excessive backlight bleed and a dead pixel. The laptop was promptly sent back for repair. Upon receiving the repaired unit, there was no dead pixel, but backlight bleed was even worse.
I don't have a picture of the original screen, but here's the one after being repaired. The background shown is pure black except for the text in the upper right. Pretty crummy for a $150 screen upgrade, eh?
I decided to warn others by writing a review on their site (ignore the rage-fueled typos ) :
A few days ago, I came back to the site to see if anyone else wrote a review regarding the same issue. My review was removed! There are only six reviews on their site, but Google's cached version shows seven with mine included.
Seems like a really low thing for a business to do.
Has anyone else had any other shady experiences with XOTIC PC?
EDIT: I've reposted my review on XOTIC PC with additional comments on the XOTIC PC removing it.