internet disconnects when using Bluetooth mouse


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I have a T440p with the 2x2 Thinkpad wireless card and when I use my bluetooth mouse the internet disconnects and I get a "limited connection". I have the latest drivers for everything. I have posted in lenovo and notebookreview forums but no answer. I hope I get some kind of response here. :)

 

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If it's an Intel Centrino card in there (WiFi and Bluetooth), either install the latest Wireless LAN and Bluetooth driver packages from Intel or revert/rollback to the RTM Windows 8.x Microsoft versions.

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In Device Manager:

 

Realtek Bluetooth 4.0+ High Speed Chip

driver: 1.3.769.3

 

2x2 11b/g/n Wireless LAN M.2 Adapter

Driver provider: Realtek Semiconductor Corp

driver: 2010.6.807.2013

 

MS Comfort Sculpt Mouse

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1. Right-click ?Command Prompt? in Accessories and choose ?Run as Administrator?

2. Enter ?set devmgr_show_nonpresent_devices=1? ? without the quotes obviously

3. Enter ?start devmgmt.msc?

4. In the box that opens, select ?Show hidden devices? in the ?view? menu.

Now if you expand the section on COM ports, all the COM ports that have ever

been created will be displayed, the non present ones being in grey. You can

uninstall away anything that you don?t want (right click, select uninstall).

http://www.fettesps.com/how-to-remove-com-ports-which-are-in-use/

 

af81986422cddaf93831ea55a913f96c.png

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What channel is your wireless using? i would try changing it as it sounds like some kind of interference is being caused by the mouse. Can you try the mouse into another pc?

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What channel is your wireless using? i would try changing it as it sounds like some kind of interference is being caused by the mouse. Can you try the mouse into another pc?

Mouse works fine on another pc.

 

The 802.11d is disabled, that's the one?

 

post-17040-0-44485000-1392502958.png

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Maybe try a few? If the problem persists after one or two changes, then this obviously isn't the right solution, but it's a start. It probably doesn't matter, but I'd choose one lower and one higher if it were me. Like 3, then 10 if that didn't help.

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Edited topic title to reduce confusion.

 

Legitimately thought it was to do with British Telecommunications...

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well, for what's it's worth, i installed the latest driver (not detected by Lenovo's system update software) and no interruptions for a day.

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