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Western Digital Green Drives Clicking

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#1 +InsaneNutter

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Posted 21 February 2014 - 11:29

Hi,

 

I have 2x WD 500GB Green WD5000AZRX in different machines i have recently built.

 

About every 20-30 seconds i can hear a click coming from the drive, even when the machine has been sat idle for for long periods of time.

 

Naturally im wondering if the drives are failing, however any test run on it say both drives are fine. Could it be the heads parking? I cant imagine this would be happening every 20-30 seconds though, especially if the machines are idle.

 

 

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dwsyl3.jpg

 

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Best Answer Thrackerzod , 21 February 2014 - 11:40

Not to worry, it is normal. As you suspected it is just the sound of the heads parking, which the green drives do pretty often.

 

If you find it annoying you can use the WDIDLE utility to increase the amount of time before the drives park and spin down.

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#2 Thrackerzod

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Posted 21 February 2014 - 11:40   Best Answer

Not to worry, it is normal. As you suspected it is just the sound of the heads parking, which the green drives do pretty often.

 

If you find it annoying you can use the WDIDLE utility to increase the amount of time before the drives park and spin down.



#3 +riahc3

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Posted 21 February 2014 - 11:43

Hello,

Not to worry, it is normal. As you suspected it is just the sound of the heads parking, which the green drives do pretty often.
 
If you find it annoying there is an update from Western Digital that increases the amount of time before the drives go to sleep:
 
http://support.wdc.c...pid=609&sid=113

?

http://en.wikipedia....ard_disk_drives

#4 Thrackerzod

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Posted 21 February 2014 - 11:46

 

I doubt it is the click of death in this case. The WD green drives are their power saving line and they park and shut down after being inactive for a while.



#5 +riahc3

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Posted 21 February 2014 - 11:50

Hello, 

I doubt it is the click of death in this case. The WD green drives are their power saving line and they park and shut down after being inactive for a while.

About every 20-30 seconds

"Every 20-30 seconds" isn't a while.

Might wanna try this:

http://support.wd.co...pid=608&lang=en

#6 +FiB3R

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Posted 21 February 2014 - 11:55

Is it only one of the drives making the noise?

Personally, I'd stop using it for anything important.

#7 Thrackerzod

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Posted 21 February 2014 - 12:03

Hello, 
"Every 20-30 seconds" isn't a while.

Might wanna try this:

http://support.wd.co...pid=608&lang=en

 

My apologies, I somehow misread his post as saying "after 20-30 seconds". If it is clicking constantly though you're right there could be a problem.

 

Doing a scan for bad sectors as you suggested would be a good idea.



#8 OP +InsaneNutter

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Posted 21 February 2014 - 12:19

If you find it annoying you can use the WDIDLE utility to increase the amount of time before the drives park and spin down.

 
Does that work with newer drives? i read about that in my Google searches however apparently its only for older green drives.

 

Is it only one of the drives making the noise?


Both make the noise, however both drives came from the same place (Ebuyer) and were purchased at the same time so i was thinking it might be a bad batch of drives.
 

My apologies, I somehow misread his post as saying "after 20-30 seconds". If it is clicking constantly though you're right there could be a problem.
 
Doing a scan for bad sectors as you suggested would be a good idea.


Ill run the full scan with the WD tool and see if anything is reported, the quick scan states everything is fine (as per screenshots in my first post).



#9 Thrackerzod

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Posted 21 February 2014 - 12:24

I found this post on an Amazon review for the WD5000AZRX:

 

I've only had the drives on for one day but after reading about all the drives that fail after a few months it seems the problem is the head parking itself every 8 seconds if no disk activity. The only reason it does this is to try to save power. Each park results in a load/unload cycle. The first thing I did with my new drives was to run the WDIDLE3.EXE utility on them to disable the 8 second head parking. You can also change the head parking to something like 5 minutes, which would make a lot more sense than 8 seconds. Link

 

If you google "WD Green" and "8 Seconds" you'll find a lot more info about the Intellipark issue. A diagnostic scan certainly wouldn't hurt though.



#10 OP +InsaneNutter

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Posted 21 February 2014 - 13:14

I found this post on an Amazon review for the WD5000AZRX:

 

I've only had the drives on for one day but after reading about all the drives that fail after a few months it seems the problem is the head parking itself every 8 seconds if no disk activity. The only reason it does this is to try to save power. Each park results in a load/unload cycle. The first thing I did with my new drives was to run the WDIDLE3.EXE utility on them to disable the 8 second head parking. You can also change the head parking to something like 5 minutes, which would make a lot more sense than 8 seconds. Link

 

If you google "WD Green" and "8 Seconds" you'll find a lot more info about the Intellipark issue. A diagnostic scan certainly wouldn't hurt though.

 

I'm currently running the WD LifeGuard Diagnostics extended test which has 45 mins to go, since starting that on both machines ive not head a single click. So i'm presuming if that comes back ok its the intellipark issue.

 

I will definitely have a look at extending the time if so, that will be good for the drives life and my sanity lol, so win / win.



#11 protocol7

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Posted 21 February 2014 - 13:20

 Does that work with newer drives? i read about that in my Google searches however apparently its only for older green drives.

 

Yep. I use it on all my Green and Blue drives. Most recently on a WD10EZRX that wouldn't stay mounted in my crappy (now replaced) USB dock until I ran wdidle.



#12 T3X4S

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Posted 22 February 2014 - 05:38

I doubt it is the click of death in this case. The WD green drives are their power saving line and they park and shut down after being inactive for a while.

The green are the failed blue & black drives -- they are crap - why do you think they are cheaper ?



#13 Thrackerzod

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Posted 22 February 2014 - 06:30

The green are the failed blue & black drives -- they are crap - why do you think they are cheaper ?

 

Nonsense. No, WD is not taking failed drives and putting green labels on them; that's ridiculous for numerous reasons. Most companies have different tiers of products from the cheaper budget models, mid-range and finally their expensive high end products. The WD Green drives are designed to be inexpensive and environmentally friendly low power drives (hence the term green). They are cheaper for the same reason an Intel i3 processor is cheaper than an i7.



#14 +patseguin

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Posted 22 February 2014 - 12:19

The green are the failed blue & black drives -- they are crap - why do you think they are cheaper ?


I was going to say this. I purchased green drives and had nothing but problems with them. Your data is important so it's equally important to spend a little extra for a better quality drive. I'd say make sure you keep a backup schedule and replace the drive if it starts to exhibit any more abnormalities.

#15 protocol7

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Posted 22 February 2014 - 13:43

I have five 1TB Greens here that I've bought over the last few years and all are working just fine. I've never had a WD drive fail (and hope I don't as I use them exclusively now).