Jump to content



Photo

Office 2013 SP1 install issue.


  • Please log in to reply
6 replies to this topic

#1 Dane

Dane

    Neowinian Senior

  • Joined: 07-May 03
  • Location: PA, USA

Posted 26 February 2014 - 13:35

When downloading the service pack and go to install it, it says "no products effected by this package" and exits out.  What's wrong?




#2 Top Qat

Top Qat

    Neowinian

  • Tech Issues Solved: 6
  • Joined: 09-July 04
  • Location: London, UK
  • OS: Windows 8.1u1 and Server 2012 R2u1
  • Phone: Samsung Galaxy S 3

Posted 26 February 2014 - 13:42

What version of Office 2013 do you have installed? OEM, Student, Business, Pro?



#3 Geoffrey B.

Geoffrey B.

    LittleNeutrino

  • Tech Issues Solved: 7
  • Joined: 25-July 05
  • Location: Ohio
  • OS: Windows 8.1u1
  • Phone: Nokia Lumia 928 WP8.1

Posted 26 February 2014 - 13:58

When downloading the service pack and go to install it, it says "no products effected by this package" and exits out.  What's wrong?

 

Verify which version you have (x86 or x64)

 

An easy way to tell this is to see if it is installed in Program files or Program Files x86

 

if its in the x86 folder then that is the version, Program files and its x64

 

Right click on the icon for any of the office applications and go to properties and in the General Tab it should show where it is pointing to.



#4 Praetor

Praetor

    ASCii / ANSi Designer

  • Tech Issues Solved: 3
  • Joined: 05-June 02
  • Location: Lisbon
  • OS: Windows Eight dot One dot One 1!one

Posted 26 February 2014 - 14:10

When downloading the service pack and go to install it, it says "no products effected by this package" and exits out.  What's wrong?

 

well that's vague :rolleyes:

what is your Office 2013 build number? Maybe Office 2013 SP1 installed via Windows update?



#5 Harrison H.

Harrison H.

    Neowinian

  • Tech Issues Solved: 2
  • Joined: 21-August 04
  • Location: Florida
  • OS: Windows 8.1
  • Phone: Nokia Lumia 1520

Posted 26 February 2014 - 14:12

Also was this an Office 365 install, or a standalone install? If this is an Office 365 install, you can't download the SP1 like that. It will automatically get updated.



#6 OP Dane

Dane

    Neowinian Senior

  • Joined: 07-May 03
  • Location: PA, USA

Posted 26 February 2014 - 14:31

Sorry guys I typed the first question this morning before heading out. 

 

 

This was downloaded from microsoft directly since I have a .edu email. 

 

It's Microsoft Office 2013 Professional.   x64



#7 vedie

vedie

    Neowinian

  • Joined: 04-March 14

Posted 04 March 2014 - 21:20

Is that Windows 7 of your OS?

I am using Office 2013 X86 on Windows 7 X64 and My laptop can't receive the Office 2013 SP1 via windows update.

Maybe Office 2013 SP1 aims to Windows 8 or 8.1, I guess.