GFWL did not turn out well because MS was not aggressive enough in adapting Xbox Live to the PC gaming market.
MS had to scrap it and start over in a smarter way. I really think that they are planning something much smarter that will bring Xbox Live to the PC without the silliness that came before.
MS could have a real winner if they bring all of the XBL features to the PC along with access to the data you already have on consoles. I think they have laid a strong base to build on with XBL on Win 8 and apps like smartglass. If they also pursue games as a service, they could roll that into the PC side and offer even more value. MS is all about bringing their platforms together now, so its not crazy to think they will start to do more and more cross platform features/content between PC and Xbox. Cross buying games between WP and Windows is already happening NOW, so what is so crazy about thinking it will come to the Xbox?
I'm interested to see what happens over the next 6-12 months.
I guess I take the title within the scope of an online tech forum, expressing displeasure with these services. IMO, Microsoft had/has the best service and infrastructure and has just ... failed with it non the PC for no good reason other than IMO ineptness. So, I blame Microsoft. But not in a deep personal way. Just conversationally. I wouldn't call it hostility in the way that clearly some take any gaming discussion ... to heart.
At the very least, if MS is just going to throw in the towel, they should allow these services to tie into Live as far as achievements maybe, Gamerscore, who knows where it could lead.
The thing is, I don't think MS is throwing in the towel at all. They painted themselves into a corner with GFWL. They have taken a clean slate. The base they have put in so far is to tie XBL services across all their devices, including Windows. The next step is to bring content in the form of cross buying options across all devices that are capable.