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Stuck on black screen for ~10 minutes after (almost) every Windows Updates


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#1 illegaloperation

illegaloperation

    Neowinian Senior

  • Joined: 24-October 09

Posted 10 May 2014 - 23:54

I have three difference PCs with Windows 7. After installing updates from Windows Update, the next boot up seems to hang on a black screen (the screen is blank, no cursor, or anything else) for ~10 minutes before finally showing the "Configuring Windows updates. Do not turn off your computer." screen.

 

I went to msconfig and enabled "OS boot information" and tried again. Now, instead of being stuck on a blank screen for ~10 minutes, I am stuck on a black screen with this text for ~10 minutes:

"Microsoft ® Windows ® Version 6.1 (Build 7601: Service Pack 1)

8 System Processors [8107 MB Memory] MultiProcessor Kernel"

 

I am not sure what the problem is. Anyone have any insight?




#2 John.D

John.D

    Neowinian

  • Tech Issues Solved: 3
  • Joined: 10-November 09

Posted 11 May 2014 - 00:45

Could be similar to this

 

Is Iobit systemcare installed?? Looks like this can cause this prob

 

Is it connected to something else like a TV / monitor? If you're using more than one video connection / monitor



#3 +goretsky

goretsky

    Neowinian Senior

  • Tech Issues Solved: 3
  • Joined: 12-March 04
  • Location: Southern California

Posted 11 May 2014 - 02:51

Hello,

 

Have you tried temporarily uninstalling any security software on the computer before performing a Windows Update to see if that makes any difference?

 

Be sure to download the latest version and have it ready for (re)installation after Windows Update has finished.

 

Regards,

 

Aryeh Goretsky



#4 OP illegaloperation

illegaloperation

    Neowinian Senior

  • Joined: 24-October 09

Posted 11 May 2014 - 02:52

Could be similar to this

 

Is Iobit systemcare installed?? Looks like this can cause this prob

 

Is it connected to something else like a TV / monitor? If you're using more than one video connection / monitor

 

I cannot bring up the task manager because Windows actually hasn't finished booting yet so it's not at all similar to that.

 

I had IObit Advanced SystemCare installed on one of the computer, but uninstalled it long time ago. The other two has never had it installed.

 

The monitors are correct directly connected to the first DVI.

 

 

 

 

PC #1:

Intel Core i7 920

MSI x58 Platinum SLI

6GB (3 x 2GB) DDR3 1333

Geforce GTX 295

 

PC #2

Intel Core i7 920

Dell X501H

6GB (6 x 1GB) DDR3 1066

Geforce GTX 295

 

PC #3

Intel Core i7 2600K

ASUS P8Z77-V LK

8GB (4 x 2GB) DDR3 1600

Geforce GT 545



#5 OP illegaloperation

illegaloperation

    Neowinian Senior

  • Joined: 24-October 09

Posted 11 May 2014 - 03:09

Hello,

 

Have you tried temporarily uninstalling any security software on the computer before performing a Windows Update to see if that makes any difference?

 

Be sure to download the latest version and have it ready for (re)installation after Windows Update has finished.

 

Regards,

 

Aryeh Goretsky

 

I have not. I have Avast Free.

 

Unfortunately, I've just installed the updates on all three computers.

 

It looks like I am going to have to wait until Patch Tuesday. :(