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Arkiri

Strange Symbol as appeared after logging in

7 posts in this topic

Hi all,

 

I am just after a little help on my Windows PC.

 

I logged on this afternoon and found that all my desktop icons have a Grey Circle with a Green one inside it on them.

 

Can anyone tell me where this came from please?

 

I have not installed anything apart from windows update.

 

Any help greatly appreciated.  Picture attached. 

post-78139-0-73027400-1400435061.png

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Looks like some kind of encryption program, have you checked the machine for viruses/malware/ransomware?

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Do you have Carbonite installed?

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Looks like an icon overlay possibly from Bitdefender Safebox. Do you have that installed?

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I have safe box installed but i have had in installed for ages and never seen this before.  I will admit I thought it looked very bit defender ish.  I could uninstall it and see what happens what do you think ?


Sorry no I don't have carbonite installed apologies for not answering earlier

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I have safe box installed but i have had in installed for ages and never seen this before.  I will admit I thought it looked very bit defender ish.  I could uninstall it and see what happens what do you think ?

Sorry no I don't have carbonite installed apologies for not answering earlier

 

Green dots that you reported in your post belongs to Bitdefender Safebox.

Somehow you managed to sync your desktop with Safebox( Right click on desktop<choose add to Safebox).

In the future, in such situations, go to "My Bitdefender" <Safebox and then delete all data that can there be found.

At the end restart your Computer.

Green dots indicate the synchronization with Safebox

 

 

From bitdefender forums on a similar issue

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Many thanks Trapmaster.  Great company on these forums.

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