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lumia 625 not recieving updates


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#1 brads900

brads900

    Neowinian

  • Joined: 13-September 11
  • OS: windows 7
  • Phone: windows phone 8

Posted 29 May 2014 - 22:13

Hi my friend just got a Nokia Lumia 625 and they can't seem to get software updates, the phone has not been locked to a network and is brand new. Any help is much appreciated


#2 elenarie

elenarie

    Neowinian

  • Tech Issues Solved: 2
  • Joined: 23-March 14
  • OS: Windows 8.1 Pro x64
  • Phone: Lumia 920 Yellow

Posted 29 May 2014 - 22:29

Error message?



#3 OP brads900

brads900

    Neowinian

  • Joined: 13-September 11
  • OS: windows 7
  • Phone: windows phone 8

Posted 30 May 2014 - 00:43

Says the phone is completely up to date which can't be right as its not on amber or black