I went to pick it up as it wasn't far away.
I turned it on before I left. It booted and I had an extremely quick play with it (because I had no reason to suspect it was fake). All seemed fine.
When I got home, I realised there was no strengthened glass on the screen (so even light presses caused the liquid crystal to appear) and the fingerprint scanner didn't work (it just acted like a slide to unlock). To confirm my suspicions, I installed an app to tell me what hardware was inside. It was not the correct CPU, the screen was 1280x720 etc.
Here is our conversation on the Resolution Centre so far:
"This is definitely a fake phone. The screen resolution is incorrect, the amount of space is wrong, the fingerprint scanner does not work etc. Staff at two phone shops in Walsall have also confirmed it is missing many, many options of the real Galaxy S5.
hello there... i'm very disapointed about your misundersdanding. i thought you know what are you buying. i have no problem to help you but first i have to inform you that i discribe on my main title the exactly model of the phone, then on description i describe again what a buyer is going to buy and i write a text under description and i decribe again and emphasised that the model is the SM-G900. so probably it is a misunderstanding from you. then i describe that the phone is new and not used. that means i din't know how the phone work's and i describe evrything as the box says and manual says as well. all the buyers before purchase the phone ask me if the PHone is the SM-G900F or the SM-G900 and i honestly answer to them that is the SM-G900 that it gives to me the probabilitie that you didnt know what you buying and you should ask me before the purchange.whatever you asked me before you buy the phone i answered honestly to you. thanks a lot..any questions you can ask
This phone is simply a fake Galaxy S5. You're trying to twist the situation. It is 100% MIMICKING a Galaxy S5. This phone is counterfeit and illegal. I fully intend to progress with this case and if I'm not satisfied with the result, I will go to the police to report this illegal activity, as they advised me to do when I called them last night for advice.
It was not clear in the auction that it was fake. Everything about it is deliberately deceiving, from the model number to the hardware and software design.
hello again. the phone its not MIMICKING a Galaxy S5. it is SAMSUNG GALAXY S5 SM-G900.. u get what you paid for. if u wasnt sure u should came and see the phone before you bought it or simply ask me as the others buyers did what exactly is the SM-G900 and what are the differences. i'm sure it is inconvenience here.. feel free to message me i'm here to help
Clearly the discussion above will go around in circles.
What should I say/do next?