The Department of Veteran Affairs is apologizing for finally responding to a hospital appointment request letter, two years too late.Suzanne Chase of Acton, Massachusetts, has been working to put the pain of losing her husband, Douglas Chase, to brain cancer, almost two years ago.In 2012, a year after her husband’s diagnosis, Chase attempted to move his care in Boston to a nearby veteran’s hospital in Bedford. She said they waited for four months with no reply but Doug died in August 2012.Just two weeks ago, Chase received a letter from the VA finally responding to her appointment request.“The letter invited him to make an appointment with primary care at the VA, if he so desired. Then at the bottom they said they wanted a quick response,” Chase told ABC’s Boston affiliate WCVB.The VA letter concluded, “We are committed to providing primary care in a timely manner and would greatly appreciate a prompt response.”“I was absolutely stunned, to say the least. Really? Seriously? They are sending me a letter now? I don’t have words to describe it,” said Chase.As if adding salt to the wound, her Vietnam veteran husband was denied veterans funeral benefits because he was never actually treated at a veterans’ hospital.