So on the family PC which is WinXP, the HDD is split into 3 user accounts.
My brothers was working fine, then he turned it on one day & all his files (mp3s, photos etc) had disappeared. EVERYTHING. The desktop had reset itself, the start menu had reset. It was as though it was a fresh install. The other 2 user accounts weren't affected.
Short of it is, when you go into My Computer & see the list of user accounts, there's mine, there's my sisters & then there's 2 of his. One has nothing in it much, the other has all his files etc.
So you have a folder: Dave
Then you have a folder: Dave.PACKARD (the computers name is PACKARD as it's a PB).
Why has this happened & how do you fix it?
He's just bought a new iPhone & wants to restore it with a previous backup, which is on there SOMEWHERE, i just can't find it. I know it was backed up as i did it myself, but even googling where it should be located i can't find it.