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I have tested our webapp (PTC's Windchill 10.x) in IE 8, 9 and 11 after installing this patch and I was able to reproduce the crash constantly in IE 9 running on different OSes (e.g. Win7, Win2k8 and Win2k8 R2).

 

For more details see the following links:

https://connect.microsoft.com/IE/feedback/details/916652/ie-9-ie-11-freezes-in-some-situations-after-installation-of-kb2962872

https://community.flexerasoftware.com/showthread.php?217569-InstallShield-Crashes-and-Microsoft-KB-2962872

http://scn.sap.com/thread/3586586

https://www.ptc.com/appserver/cs/view/solution.jsp?n=CS177343

 

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