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Exchange 2013 Redirect Emails


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#1 Reb0ot

Reb0ot

    Neowinian

  • Joined: 15-July 08
  • Location: London
  • Phone: iphone 5

Posted 18 July 2014 - 13:04

Hi,

 

I got another situation where I have hosted exchange mailboxes.

 

there are 2 users:

 

user1@domain.com

user2@domain.com

 

whatever user1@domain.com gets it gets redirected to user2@domain.com which is good.

 

The thing that doesnt work though is if user2@domain.com emails user1@domain.com that email wont get redirected.

 

Any way of getting it to work?

 

I have created several rules to try and get it to work but nothing works at all :(

Only emails from outside the domain are redirected.




#2 jamieakers

jamieakers

    Neowinian

  • Tech Issues Solved: 1
  • Joined: 08-January 10
  • Location: London, England
  • OS: Windows 8.1
  • Phone: Dell Venue Pro

Posted 18 July 2014 - 13:20

Sounds like loop detection is kicking in.

 

You can have user1@domain.com redirect to user2@domain.com, but as soon as you then setup user2@domain.com to go to user1@domain.com you've got yourself a mail loop.

 

Why not add user2@domain.com as an alias to user1@domain.com's account?



#3 OP Reb0ot

Reb0ot

    Neowinian

  • Joined: 15-July 08
  • Location: London
  • Phone: iphone 5

Posted 18 July 2014 - 13:24

Yeah thats what I thought, but it would still make sense, as the email sent from user2 to user1 would be redirected it would go back to user1, so its not an infinite loop.

 

I gotta have it as two separate mailboxes unfortunately, they are used by 2 different people, but user2 needs to have all incoming emails of user1



#4 jamieakers

jamieakers

    Neowinian

  • Tech Issues Solved: 1
  • Joined: 08-January 10
  • Location: London, England
  • OS: Windows 8.1
  • Phone: Dell Venue Pro

Posted 18 July 2014 - 13:26

Options...

  • Full Mailbox Access to both users to both mailboxes.
  • Transport Rule to have all incoming mail to either mailbox BCC'd to the other.


#5 OP Reb0ot

Reb0ot

    Neowinian

  • Joined: 15-July 08
  • Location: London
  • Phone: iphone 5

Posted 18 July 2014 - 13:31

second option is the one i am looking for, but this is on an office365 exchange 2013 type of hosted account :(



#6 jamieakers

jamieakers

    Neowinian

  • Tech Issues Solved: 1
  • Joined: 08-January 10
  • Location: London, England
  • OS: Windows 8.1
  • Phone: Dell Venue Pro

Posted 18 July 2014 - 13:41

Are you on a plan that has Exchange Transport Rules included?  A lot of them do aside from the really tiny plans.



#7 sc302

sc302

    Neowinian Senior

  • Tech Issues Solved: 31
  • Joined: 12-July 05
  • Location: NJ, USA

Posted 18 July 2014 - 13:50

You could create a distribution group that user1 is in, and when user2 emails that distribution group then user2 will still get that email.