Hello everyone, i'm Jonathan and new to this forum.
I purchased an Xbox1 yesterday. I have Comcast and I am renting the Modem and i believe it has a built in router? I decided to buy yesterday as well a Netgear universal dual band range extender ( Netgear WN2500RP ) to get better internet service since I am in the basement and my moms room is 2 floors up and on the complete opposite side of the house and in her room is where the modem is at. Anyways, i was able to set up the Range extender pretty easy, I log in to the Xbox one and try to play multiplayer and it wont let me, i tried some trouble shooting and it says I have high "packet loss" and i'm at 100% and I should be at 0 to play or close to 0 as possible. My range extender shows i'm getting 2.4ghz but tried to get the "fast lane technology" but it doesn't show that my Comcast modem will provide 5ghz.
I do have my range extender next to my xbox with Ethernet cable plugged in to the xbox and i'm still getting High "pocket loss" - Do I need to get a new modem so i can get 5ghz (sorry i don't have the information with me at the moment for which modem i have from comcast)? If i get a new dual band modem will i still have " high pocket loss"? Is it possible for me to use the comcast modem and range extender to be able to play and get rid of the high pocket loss?
EDIT - Topic added and split from another thread
Edited by Roger H., 22 July 2014 - 09:21.