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BSOD while playing games ( hal.dll +f768)


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#1 Lades

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    Neowinian

  • Joined: 29-July 14

Posted 29 July 2014 - 16:17

Hello

i need help with this BSOD. I have this BSOD once per month but last 2 weeks its every 3-4 days. From one topic here i learned that authors problem is caused probably by CPU so i want to ask if you can help me simillar way. I already did memtest few times but with no errors. I tested GPU for overheating but also no problem there. I keep my drivers up to date but it dont help at all. I reinstalled Windows few times but also no change.

Can you please help me? Have no idea what information you need from me.

Attached Files




#2 vcfan

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Posted 29 July 2014 - 16:26

can you upload the crashdump or minidump? usual locations, %SystemRoot%\Minidump and %SystemRoot%\MEMORY.DMP



#3 OP Lades

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    Neowinian

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Posted 29 July 2014 - 16:41

it say upload skipped...



#4 OP Lades

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    Neowinian

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Posted 29 July 2014 - 20:18

ok, i finally found where was problem with upload, here is that file you wanted

Attached Files



#5 vcfan

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Posted 29 July 2014 - 21:35

the minidump doesnt show the hal.dll fault that you have in your title, BUT it does show that your AMD CPU is reporting a hardware fault.

few suggestions.

 

1. Update BIOS to the latest

 

2.Make sure memory timings and voltages are set correctly.

 

3.Are you overclocking? Regardless, check your CPU temps. You might want to reseat the CPU,re apply thermal paste and make sure your cooler is anchored correctly.

 

4.If none of the suggestions work, start increasing your CPU voltage little by little and see if this has any effect. 



#6 Riva

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Posted 29 July 2014 - 22:17

Also monitor your motherboard voltage if the 3.3V and 12V are below those values, then you have a power supply problem



#7 John.D

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Posted 29 July 2014 - 22:51

This stop error is cpu related and can mean the L2 cache / or cache, or the CPU itself is faulty. Or it maybe overheating. It's not overclocked is it?



#8 OP Lades

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    Neowinian

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Posted 30 July 2014 - 05:57

I forgot to write that after every crash like this, there is WHEA-Logger message in event viewer.
 

A fatal hardware error has occurred.
 
Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: HyperTransport Watchdog Timeout Error
Processor ID: 0
 
The details view of this entry contains further information.

I dont know if that help with it


#9 T3X4S

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Posted 30 July 2014 - 06:23

whocrashed wont tell you more than what those guys did -  but if you're OCing - stop.



#10 OP Lades

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    Neowinian

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Posted 30 July 2014 - 07:11

1. Update BIOS to the latest

 I have no idea how to update BIOS

2.Make sure memory timings and voltages are set correctly.

How can i know if those values are correct?

3.Are you overclocking? Regardless, check your CPU temps. You might want to reseat the CPU,re apply thermal paste and make sure your cooler is anchored correctly.

Im not overclocking, never tried it



#11 Raa

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Posted 30 July 2014 - 07:18

Have you done a www.memtest.org ?



#12 Torolol

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Posted 30 July 2014 - 07:24

the minidump ... show that your 

what program needed to analyze the minidump?



#13 T3X4S

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Posted 30 July 2014 - 07:37

what program needed to analyze the minidump?

whocrashed



#14 OP Lades

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Posted 30 July 2014 - 07:50

Have you done a www.memtest.org ?

yes, i did memtest once, i let it do test for whole night with no error....it was like 1-1,5 year ago....when i was also nervous about those crashes. Im planning to repeat memtest next week when ill be home alone



#15 John.D

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Posted 30 July 2014 - 08:47

I would say it's still a faulty CPU. Check the motherboard for leaking capacitors too