SpartanZX7 Posted August 12, 2014 Share Posted August 12, 2014 So I've had this case for a while now but the Led's on the psu shroud and I/O stopped within the first week of finishing the build. I checked all the wiring and only once after playing the I/O came on but went again, never got the psu shroud back working. I could of got a replacement but because I had all my gear in there and what have you I really couldn't be bothered. I emailed NZXT like last month and I finally got a reply, this is what they said. Aug 11 02:10 PM Hello Michael, I apologize to you for this inconvenience, currently our replacement led logo's is on backorder. Lead time will be from 1 - 2 months from now. But what I can do for you Michael is to put your shipping information on our waiting list. Can you reply back with your shipping address according to this order? Street:City:ZipCode:Country: Best Regards,NZXT Support. Ryan Cuasim -NZXT. I don't understand how this will work. I emailed back with my details and ask how this would work but I have no idea when I'll get a reply. I'm wondering if anyone can explain how this will work or share they're experiences with this. I've had a look around but found nothing like this. Link to comment Share on other sites More sharing options...
Eric Veteran Posted August 12, 2014 Veteran Share Posted August 12, 2014 It sounds like they're just out of them and they will replace them when they get them back in stock. Maybe there was a defect and they had to place a new manufacturing order. If that's the case hopefully they'll just send you a new one instead of billing you for it. :) EDIT: It looks like there's a switch for the shroud lights near the I/O panel. Did you try wiggling it and see if maybe it's just a bad connection? Link to comment Share on other sites More sharing options...
SpartanZX7 Posted August 12, 2014 Author Share Posted August 12, 2014 It sounds like they're just out of them and they will replace them when they get them back in stock. Maybe there was a defect and they had to place a new manufacturing order. If that's the case hopefully they'll just send you a new one instead of billing you for it. :) EDIT: It looks like there's a switch for the shroud lights near the I/O panel. Did you try wiggling it and see if maybe it's just a bad connection? Sorry my post must of come across wrong. I mean, how will i install it and has anyone had experience with doing this aha. Link to comment Share on other sites More sharing options...
Eric Veteran Posted August 12, 2014 Veteran Share Posted August 12, 2014 Sorry my post must of come across wrong. I mean, how will i install it and has anyone had experience with doing this aha. Ah... That I do not know. :) Hopefully someone else can chime in or they will send replacement instructions. Link to comment Share on other sites More sharing options...
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