Hello once again. A customer of mine has a business with two PC peer network. The machine that is failing contains a accounting program which they have used for years and it just works. This is why I cannot get them off XP even though I would love to.
I know I could find alternatives but this is the reality and I have to leave as is.
As to what occurs. The machine is quite old now but as long as she leaves it on or does a reboot it runs and stays on. If it shuts down and is off that is where the problem lies. Once it is off and you turn it back on it will no boot to XP. She told me she had to use a boot disk to be able to get back into her desktop and then as long as it is on it will work fine.
It is crazy this is happening first off and I told the owner to get a newer machine even if refurbished. She could not explain to me without being there how she uses the boot disk to get back in as she is in the hospital.
I went online and found something called Hiren Boot CD but I dont know if that will help. Does anyone know the steps to get the machine running so I can start to backup files?
I have personally never seen this where it can run once on or rebooted but not after shutdown