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#1 generalt

generalt

    Neowinian

  • Joined: 09-May 07

Posted 26 August 2014 - 20:37

I tried installing Avast antivirus, but Base Filtering Engine was missing so I couldn't finish the install. I changed the registry (see below) and BFE subsequently appeared in my list of services. Now I'm trying to start BFE, but I get the following error:

 

Windows could not start the Base Filtering Engine service on Local Computer.

 

Error 5: Access is Denied.

 

I'm running 64-bit Windows 7 Home Premium.

 

Any ideas on how I can get BFE to run?

 

Here's what I put in regchanges.reg based on an answer from another forum:

 

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE]
"DisplayName"="@%SystemRoot%\\system32\\bfe.dll,-1001"
"Group"="NetworkProvider"
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
  6b,00,20,00,4c,00,6f,00,63,00,61,00,6c,00,53,00,65,00,72,00,76,00,69,00,63,\
  00,65,00,4e,00,6f,00,4e,00,65,00,74,00,77,00,6f,00,72,00,6b,00,00,00
"Description"="@%SystemRoot%\\system32\\bfe.dll,-1002"
"ObjectName"="NT AUTHORITY\\LocalService"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"Type"=dword:00000020
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,00,00
"ServiceSidType"=dword:00000003
"RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,\
  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
  00,01,00,00,00,c0,d4,01,00,01,00,00,00,e0,93,04,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
  00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
  62,00,66,00,65,00,2e,00,64,00,6c,00,6c,00,00,00
"ServiceDllUnloadOnStop"=dword:00000001
"ServiceMain"="BfeServiceMain"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\BootTime]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\BootTime\Filter]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent\Callout]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent\Filter]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent\Provider]
"{decc16ca-3f33-4346-be1e-8fb4ae0f3d62}"=hex:01,10,08,00,cc,cc,cc,cc,f0,00,00,\
  00,00,00,00,00,00,00,02,00,00,00,00,00,d0,00,00,00,04,00,02,00,00,00,00,00,\
  00,00,00,00,d0,00,00,00,01,10,08,00,cc,cc,cc,cc,c0,00,00,00,00,00,00,00,00,\
  00,02,00,ca,16,cc,de,33,3f,46,43,be,1e,8f,b4,ae,0f,3d,62,04,00,02,00,08,00,\
  02,00,01,00,00,00,00,00,00,00,00,00,00,00,0c,00,02,00,18,00,00,00,00,00,00,\
  00,18,00,00,00,40,00,46,00,69,00,72,00,65,00,77,00,61,00,6c,00,6c,00,41,00,\
  50,00,49,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,32,00,33,00,35,00,30,00,31,\
  00,00,00,18,00,00,00,00,00,00,00,18,00,00,00,40,00,46,00,69,00,72,00,65,00,\
  77,00,61,00,6c,00,6c,00,41,00,50,00,49,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,\
  00,32,00,33,00,35,00,30,00,32,00,00,00,07,00,00,00,00,00,00,00,07,00,00,00,\
  6d,00,70,00,73,00,73,00,76,00,63,00,00,00,00,00,00,00,00,00
"{4b153735-1049-4480-aab4-d1b9bdc03710}"=hex:01,10,08,00,cc,cc,cc,cc,f0,00,00,\
  00,00,00,00,00,00,00,02,00,00,00,00,00,d0,00,00,00,04,00,02,00,00,00,00,00,\
  00,00,00,00,d0,00,00,00,01,10,08,00,cc,cc,cc,cc,c0,00,00,00,00,00,00,00,00,\
  00,02,00,35,37,15,4b,49,10,80,44,aa,b4,d1,b9,bd,c0,37,10,04,00,02,00,08,00,\
  02,00,01,00,00,00,00,00,00,00,00,00,00,00,0c,00,02,00,18,00,00,00,00,00,00,\
  00,18,00,00,00,40,00,46,00,69,00,72,00,65,00,77,00,61,00,6c,00,6c,00,41,00,\
  50,00,49,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,32,00,33,00,35,00,30,00,31,\
  00,00,00,18,00,00,00,00,00,00,00,18,00,00,00,40,00,46,00,69,00,72,00,65,00,\
  77,00,61,00,6c,00,6c,00,41,00,50,00,49,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,\
  00,32,00,33,00,35,00,30,00,32,00,00,00,07,00,00,00,00,00,00,00,07,00,00,00,\
  6d,00,70,00,73,00,73,00,76,00,63,00,00,00,00,00,00,00,00,00
"{1bebc969-61a5-4732-a177-847a0817862a}"=hex:01,10,08,00,cc,cc,cc,cc,58,02,00,\
  00,00,00,00,00,00,00,02,00,00,00,00,00,d0,00,00,00,04,00,02,00,68,01,00,00,\
  08,00,02,00,d0,00,00,00,01,10,08,00,cc,cc,cc,cc,c0,00,00,00,00,00,00,00,00,\
  00,02,00,69,c9,eb,1b,a5,61,32,47,a1,77,84,7a,08,17,86,2a,04,00,02,00,08,00,\
  02,00,01,00,00,00,00,00,00,00,00,00,00,00,0c,00,02,00,18,00,00,00,00,00,00,\
  00,18,00,00,00,40,00,46,00,69,00,72,00,65,00,77,00,61,00,6c,00,6c,00,41,00,\
  50,00,49,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,32,00,33,00,35,00,32,00,31,\
  00,00,00,18,00,00,00,00,00,00,00,18,00,00,00,40,00,46,00,69,00,72,00,65,00,\
  77,00,61,00,6c,00,6c,00,41,00,50,00,49,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,\
  00,32,00,33,00,35,00,32,00,32,00,00,00,07,00,00,00,00,00,00,00,07,00,00,00,\
  4d,00,50,00,53,00,53,00,56,00,43,00,00,00,00,00,68,01,00,00,01,00,04,8c,50,\
  01,00,00,5c,01,00,00,00,00,00,00,14,00,00,00,02,00,3c,01,09,00,00,00,00,10,\
  18,00,ff,07,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,00,10,18,\
  00,ff,07,03,00,01,02,00,00,00,00,00,05,20,00,00,00,2c,02,00,00,00,10,28,00,\
  ff,07,03,00,01,06,00,00,00,00,00,05,50,00,00,00,f1,41,10,b8,36,fc,4d,57,a8,\
  ae,0b,70,25,21,04,42,84,4f,11,31,00,10,28,00,ff,07,03,00,01,06,00,00,00,00,\
  00,05,50,00,00,00,49,59,9d,77,91,56,e5,55,dc,f4,e2,0e,a7,8b,eb,ca,7b,42,13,\
  56,00,10,28,00,f4,03,02,00,01,06,00,00,00,00,00,05,50,00,00,00,44,3e,41,bb,\
  45,ba,a8,7a,6c,bd,92,68,f4,ad,64,8f,d5,e6,70,e9,00,10,28,00,ff,07,03,00,01,\
  06,00,00,00,00,00,05,50,00,00,00,79,09,78,b5,af,a1,ed,d8,54,5e,32,f4,ff,1b,\
  c4,5f,fd,d9,e0,4a,00,10,28,00,ff,07,03,00,01,06,00,00,00,00,00,05,50,00,00,\
  00,0a,d8,62,3a,d9,c6,0f,18,1b,65,b5,eb,d6,6d,2f,8b,78,83,39,5c,00,10,28,00,\
  f4,03,02,00,01,06,00,00,00,00,00,05,50,00,00,00,6e,bf,1b,bb,45,ef,d2,b1,4a,\
  3b,45,db,50,5b,43,27,04,58,d8,6b,00,10,14,00,50,00,00,00,01,01,00,00,00,00,\
  00,01,00,00,00,00,01,01,00,00,00,00,00,05,13,00,00,00,01,01,00,00,00,00,00,\
  05,13,00,00,00
"{aa6a7d87-7f8f-4d2a-be53-fda555cd5fe3}"=hex:01,10,08,00,cc,cc,cc,cc,50,02,00,\
  00,00,00,00,00,00,00,02,00,00,00,00,00,c8,00,00,00,04,00,02,00,68,01,00,00,\
  08,00,02,00,c8,00,00,00,01,10,08,00,cc,cc,cc,cc,b8,00,00,00,00,00,00,00,00,\
  00,02,00,87,7d,6a,aa,8f,7f,2a,4d,be,53,fd,a5,55,cd,5f,e3,04,00,02,00,08,00,\
  02,00,01,00,00,00,00,00,00,00,00,00,00,00,0c,00,02,00,14,00,00,00,00,00,00,\
  00,14,00,00,00,40,00,70,00,6f,00,6c,00,73,00,74,00,6f,00,72,00,65,00,2e,00,\
  64,00,6c,00,6c,00,2c,00,2d,00,35,00,30,00,31,00,33,00,00,00,14,00,00,00,00,\
  00,00,00,14,00,00,00,40,00,70,00,6f,00,6c,00,73,00,74,00,6f,00,72,00,65,00,\
  2e,00,64,00,6c,00,6c,00,2c,00,2d,00,35,00,30,00,31,00,34,00,00,00,0c,00,00,\
  00,00,00,00,00,0c,00,00,00,50,00,6f,00,6c,00,69,00,63,00,79,00,61,00,67,00,\
  65,00,6e,00,74,00,00,00,68,01,00,00,01,00,04,8c,50,01,00,00,5c,01,00,00,00,\
  00,00,00,14,00,00,00,02,00,3c,01,09,00,00,00,00,10,18,00,ff,07,0f,00,01,02,\
  00,00,00,00,00,05,20,00,00,00,20,02,00,00,00,10,18,00,ff,07,03,00,01,02,00,\
  00,00,00,00,05,20,00,00,00,2c,02,00,00,00,10,28,00,ff,07,03,00,01,06,00,00,\
  00,00,00,05,50,00,00,00,f1,41,10,b8,36,fc,4d,57,a8,ae,0b,70,25,21,04,42,84,\
  4f,11,31,00,10,28,00,ff,07,03,00,01,06,00,00,00,00,00,05,50,00,00,00,49,59,\
  9d,77,91,56,e5,55,dc,f4,e2,0e,a7,8b,eb,ca,7b,42,13,56,00,10,28,00,f4,03,02,\
  00,01,06,00,00,00,00,00,05,50,00,00,00,44,3e,41,bb,45,ba,a8,7a,6c,bd,92,68,\
  f4,ad,64,8f,d5,e6,70,e9,00,10,28,00,ff,07,03,00,01,06,00,00,00,00,00,05,50,\
  00,00,00,79,09,78,b5,af,a1,ed,d8,54,5e,32,f4,ff,1b,c4,5f,fd,d9,e0,4a,00,10,\
  28,00,ff,07,03,00,01,06,00,00,00,00,00,05,50,00,00,00,0a,d8,62,3a,d9,c6,0f,\
  18,1b,65,b5,eb,d6,6d,2f,8b,78,83,39,5c,00,10,28,00,f4,03,02,00,01,06,00,00,\
  00,00,00,05,50,00,00,00,6e,bf,1b,bb,45,ef,d2,b1,4a,3b,45,db,50,5b,43,27,04,\
  58,d8,6b,00,10,14,00,50,00,00,00,01,01,00,00,00,00,00,01,00,00,00,00,01,01,\
  00,00,00,00,00,05,14,00,00,00,01,01,00,00,00,00,00,05,14,00,00,00
"{d4bd4a0f-7591-4da2-ae67-3aa97c3c34c2}"=hex:01,10,08,00,cc,cc,cc,cc,20,02,00,\
  00,00,00,00,00,00,00,02,00,00,00,00,00,90,00,00,00,04,00,02,00,6c,01,00,00,\
  08,00,02,00,90,00,00,00,01,10,08,00,cc,cc,cc,cc,80,00,00,00,00,00,00,00,00,\
  00,02,00,0f,4a,bd,d4,91,75,a2,4d,ae,67,3a,a9,7c,3c,34,c2,04,00,02,00,00,00,\
  00,00,01,00,00,00,00,00,00,00,00,00,00,00,08,00,02,00,16,00,00,00,00,00,00,\
  00,16,00,00,00,53,00,79,00,6d,00,61,00,6e,00,74,00,65,00,63,00,20,00,49,00,\
  50,00,53,00,20,00,50,00,72,00,6f,00,76,00,69,00,64,00,65,00,72,00,00,00,08,\
  00,00,00,00,00,00,00,08,00,00,00,44,00,69,00,6e,00,67,00,53,00,76,00,63,00,\
  00,00,6c,01,00,00,01,00,04,8c,50,01,00,00,60,01,00,00,00,00,00,00,14,00,00,\
  00,02,00,3c,01,09,00,00,00,00,10,18,00,ff,07,0f,00,01,02,00,00,00,00,00,05,\
  20,00,00,00,20,02,00,00,00,10,18,00,ff,07,03,00,01,02,00,00,00,00,00,05,20,\
  00,00,00,2c,02,00,00,00,10,28,00,ff,07,03,00,01,06,00,00,00,00,00,05,50,00,\
  00,00,f1,41,10,b8,36,fc,4d,57,a8,ae,0b,70,25,21,04,42,84,4f,11,31,00,10,28,\
  00,ff,07,03,00,01,06,00,00,00,00,00,05,50,00,00,00,49,59,9d,77,91,56,e5,55,\
  dc,f4,e2,0e,a7,8b,eb,ca,7b,42,13,56,00,10,28,00,f4,03,02,00,01,06,00,00,00,\
  00,00,05,50,00,00,00,44,3e,41,bb,45,ba,a8,7a,6c,bd,92,68,f4,ad,64,8f,d5,e6,\
  70,e9,00,10,28,00,ff,07,03,00,01,06,00,00,00,00,00,05,50,00,00,00,79,09,78,\
  b5,af,a1,ed,d8,54,5e,32,f4,ff,1b,c4,5f,fd,d9,e0,4a,00,10,28,00,ff,07,03,00,\
  01,06,00,00,00,00,00,05,50,00,00,00,0a,d8,62,3a,d9,c6,0f,18,1b,65,b5,eb,d6,\
  6d,2f,8b,78,83,39,5c,00,10,28,00,f4,03,02,00,01,06,00,00,00,00,00,05,50,00,\
  00,00,6e,bf,1b,bb,45,ef,d2,b1,4a,3b,45,db,50,5b,43,27,04,58,d8,6b,00,10,14,\
  00,50,00,00,00,01,01,00,00,00,00,00,01,00,00,00,00,01,02,00,00,00,00,00,05,\
  20,00,00,00,20,02,00,00,01,01,00,00,00,00,00,05,12,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy\Persistent\SubLayer]
"{b3cdd441-af90-41ba-a745-7c6008ff2300}"=hex:01,10,08,00,cc,cc,cc,cc,c0,00,00,\
  00,00,00,00,00,00,00,02,00,02,00,00,00,a0,00,00,00,04,00,02,00,00,00,00,00,\
  00,00,00,00,a0,00,00,00,01,10,08,00,cc,cc,cc,cc,90,00,00,00,00,00,00,00,00,\
  00,02,00,41,d4,cd,b3,90,af,ba,41,a7,45,7c,60,08,ff,23,00,04,00,02,00,08,00,\
  02,00,01,00,00,00,0c,00,02,00,00,00,00,00,00,00,00,00,03,00,00,00,18,00,00,\
  00,00,00,00,00,18,00,00,00,40,00,46,00,69,00,72,00,65,00,77,00,61,00,6c,00,\
  6c,00,41,00,50,00,49,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,32,00,33,00,35,\
  00,30,00,31,00,00,00,01,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,35,37,\
  15,4b,49,10,80,44,aa,b4,d1,b9,bd,c0,37,10,00,00,00,00,00,00,00,00
"{b3cdd441-af90-41ba-a745-7c6008ff2301}"=hex:01,10,08,00,cc,cc,cc,cc,c0,00,00,\
  00,00,00,00,00,00,00,02,00,02,00,00,00,a0,00,00,00,04,00,02,00,00,00,00,00,\
  00,00,00,00,a0,00,00,00,01,10,08,00,cc,cc,cc,cc,90,00,00,00,00,00,00,00,00,\
  00,02,00,41,d4,cd,b3,90,af,ba,41,a7,45,7c,60,08,ff,23,01,04,00,02,00,08,00,\
  02,00,01,00,00,00,0c,00,02,00,00,00,00,00,00,00,00,00,02,00,00,00,18,00,00,\
  00,00,00,00,00,18,00,00,00,40,00,46,00,69,00,72,00,65,00,77,00,61,00,6c,00,\
  6c,00,41,00,50,00,49,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,32,00,33,00,35,\
  00,30,00,31,00,00,00,01,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,ca,16,\
  cc,de,33,3f,46,43,be,1e,8f,b4,ae,0f,3d,62,00,00,00,00,00,00,00,00
"{b3cdd441-af90-41ba-a745-7c6008ff2302}"=hex:01,10,08,00,cc,cc,cc,cc,28,02,00,\
  00,00,00,00,00,00,00,02,00,02,00,00,00,a0,00,00,00,04,00,02,00,68,01,00,00,\
  08,00,02,00,a0,00,00,00,01,10,08,00,cc,cc,cc,cc,90,00,00,00,00,00,00,00,00,\
  00,02,00,41,d4,cd,b3,90,af,ba,41,a7,45,7c,60,08,ff,23,02,04,00,02,00,08,00,\
  02,00,01,00,00,00,0c,00,02,00,00,00,00,00,00,00,00,00,04,00,00,00,18,00,00,\
  00,00,00,00,00,18,00,00,00,40,00,46,00,69,00,72,00,65,00,77,00,61,00,6c,00,\
  6c,00,41,00,50,00,49,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,32,00,33,00,35,\
  00,30,00,31,00,00,00,01,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,35,37,\
  15,4b,49,10,80,44,aa,b4,d1,b9,bd,c0,37,10,00,00,00,00,68,01,00,00,01,00,04,\
  8c,50,01,00,00,5c,01,00,00,00,00,00,00,14,00,00,00,02,00,3c,01,09,00,00,00,\
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  28,00,ff,07,03,00,01,06,00,00,00,00,00,05,50,00,00,00,f1,41,10,b8,36,fc,4d,\
  57,a8,ae,0b,70,25,21,04,42,84,4f,11,31,00,10,28,00,ff,07,03,00,01,06,00,00,\
  00,00,00,05,50,00,00,00,49,59,9d,77,91,56,e5,55,dc,f4,e2,0e,a7,8b,eb,ca,7b,\
  42,13,56,00,10,28,00,f4,03,02,00,01,06,00,00,00,00,00,05,50,00,00,00,44,3e,\
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  00,01,06,00,00,00,00,00,05,50,00,00,00,79,09,78,b5,af,a1,ed,d8,54,5e,32,f4,\
  ff,1b,c4,5f,fd,d9,e0,4a,00,10,28,00,ff,07,03,00,01,06,00,00,00,00,00,05,50,\
  00,00,00,0a,d8,62,3a,d9,c6,0f,18,1b,65,b5,eb,d6,6d,2f,8b,78,83,39,5c,00,10,\
  28,00,f4,03,02,00,01,06,00,00,00,00,00,05,50,00,00,00,6e,bf,1b,bb,45,ef,d2,\
  b1,4a,3b,45,db,50,5b,43,27,04,58,d8,6b,00,10,14,00,50,00,00,00,01,01,00,00,\
  00,00,00,01,00,00,00,00,01,01,00,00,00,00,00,05,13,00,00,00,01,01,00,00,00,\
  00,00,05,13,00,00,00
"{9ba30013-c84e-47e5-ac6e-1e1aed72fa69}"=hex:01,10,08,00,cc,cc,cc,cc,28,02,00,\
  00,00,00,00,00,00,00,02,00,02,00,00,00,a0,00,00,00,04,00,02,00,68,01,00,00,\
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  b1,4a,3b,45,db,50,5b,43,27,04,58,d8,6b,00,10,14,00,50,00,00,00,01,01,00,00,\
  00,00,00,01,00,00,00,00,01,01,00,00,00,00,00,05,13,00,00,00,01,01,00,00,00,\
  00,00,05,13,00,00,00

 




#2 +goretsky

goretsky

    Neowinian Senior

  • Tech Issues Solved: 3
  • Joined: 12-March 04
  • Location: Southern California

Posted 27 August 2014 - 03:59

Hello,

 

Is your system infected with, or was it recently infected by, a rootkit?

 

Regards,

 

Aryeh Goretsky



#3 OP generalt

generalt

    Neowinian

  • Joined: 09-May 07

Posted 02 September 2014 - 17:01

Hello,

 

Is your system infected with, or was it recently infected by, a rootkit?

 

Regards,

 

Aryeh Goretsky

 

Not that I know of, but it's entirely possible. I uninstalled AVG free several weeks ago and have been without antivirus protection since. I didn't know there was a problem until I tried installing Avast, which can't install without BFE.



#4 +BudMan

BudMan

    Neowinian Senior

  • Tech Issues Solved: 96
  • Joined: 04-July 02
  • Location: Schaumburg, IL
  • OS: Win7, Vista, 2k3, 2k8, XP, Linux, FreeBSD, OSX, etc. etc.

Posted 02 September 2014 - 17:27

So your saying this is missing?

missingbfe.png

Or was? Yeah that really points some sort of infection. Unless you are one of those people likes to delete services they don't think the OS needs ;)

I personally would just nuke it from orbit in such a scenario -- its the only way to be sure.

#5 OP generalt

generalt

    Neowinian

  • Joined: 09-May 07

Posted 02 September 2014 - 17:30

Yeah it was missing until I re-did the registry and now it's there but won't start. So should I just back up my hard drive and re-install the OS?



#6 +goretsky

goretsky

    Neowinian Senior

  • Tech Issues Solved: 3
  • Joined: 12-March 04
  • Location: Southern California

Posted 03 September 2014 - 04:58

Hello,

 

Have you tried downloading a live anti-virus CD/USB key (Avast, or anyone else's) and tried booting from that and scanning the computer for things like rootkits?

 

Regards,

 

Aryeh Goretsky



#7 +BudMan

BudMan

    Neowinian Senior

  • Tech Issues Solved: 96
  • Joined: 04-July 02
  • Location: Schaumburg, IL
  • OS: Win7, Vista, 2k3, 2k8, XP, Linux, FreeBSD, OSX, etc. etc.

Posted 03 September 2014 - 17:34

Well I would hope you have your critical files already backed up.. Only thing you would want to copy off would be anything since your last normal backup. But yeah I would do a clean install. If that goes missing, that really points to some low level sort of infection that is making sure you can not find it or stop it, etc by deleting the os features that could block it, etc.