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New theme crash in Safari on iPad

32 posts in this topic

Posted

Ever since the new theme has been introduced, browsing stories using the desktop version in Safari in iPad 3 has caused crashes of the whole browser.

 

My user agent is: Mozilla/5.0 (iPad; CPU OS 6_1_3 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B329 Safari/8536.35

 

I tap and hold on a story title, choose to open in a new tab, but then sometimes tapping on that tab causes a freeze and, a few seconds later, whole browser crash. Sometimes, the page does show, but in a frozen state and trying to swipe up and down brings down the browser again.

 

Can you please investigate this?

 

P.S. It seems that the desktop version of the new theme is more memory-hungry than the previous one, because loading even a single story and then closing it causes other tabs (I only have 4 in total) to refresh. Any reason for that?

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Posted

I'm curious, are you viewing the Contest post by any chance? 

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Posted

I'm curious, are you viewing the Contest post by any chance? 

 

It did crash on that one, but another story on which it does is this: http://www.neowin.net/news/msn-messenger-will-finally-shut-down-on-october-31

 

Just tried another test story and it crashed on this one too: http://www.neowin.net/news/which-android-handsets-would-you-like-to-see-as-windows-phones

 

I can keep on testing more stories, if you would like.

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Posted

Looking into it. Might be due to the usage of svg on the sprites.

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Posted

Just disabled svg sprites, mind testing to see how the performance is now?

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Posted

Just disabled svg sprites, mind testing to see how the performance is now?

 

Still crashes on the contest one and this one too: http://www.neowin.net/news/is-windows-phone-about-to-go-big

 

The other 2 that crashed previously appear to be OK now.

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Posted

Yea, that contest post heh, we need a load-more comments thing. Maybe this weekend.

 

It should help performance quite a bit for desktop/tablet though switching back to png sprites from svg.

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Posted

Just upgraded to iOS 8 on my iPad Air. The crashes seem to be gone I tested a page with over 80 comments on the front page and it didn't crash. Previously, it would did on anything above 20 or so.

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Posted

Just upgraded to iOS 8 on my iPad Air. The crashes seem to be gone I tested a page with over 80 comments on the front page and it didn't crash. Previously, it would did on anything above 20 or so.

 

Well, my iPad is iPad 3 and it is still running iOS 6. Things were not broken before, so it must have been because of changes to the website.

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Posted

Well, my iPad is iPad 3 and it is still running iOS 6. Things were not broken before, so it must have been because of changes to the website.


Wasn't suggesting the problems weren't due to the site changes. Was merely offering more data points for the developers to find the root cause.

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Posted

Safari keeps crashing when browsing news article on main site. Fine within the forums just the main site.

Phone is iPhone 4 so iOS 7 something, only happened in the last few weeks

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Posted

This has been reported, I and Redmak don't have a Mac/iDevice so we'll have to wait for Timans input :)

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Posted

This has been reported, I and Redmak don't have a Mac/iDevice so we'll have to wait for Timans input :)

 

Steven, it has been about a week and Tinman has not chimed in. How long we do wait?  :/

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Posted

Emailed devs again.

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Posted

The way I see it the issue at hand is the OP still using iOS 6. The front page works in Safari on iOS 8.

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Posted

http://www.neowin.net/news/apples-ios-8-adoption-barely-inches-forward doesn't really help if the problem also exists in iOS 7.

I don't recall having any issues with the front page in Safari/iOS 7 on the iPad. Alas, Timan will know better what the problem can be.

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Posted

Just upgraded to iOS 8 on my iPad Air. The crashes seem to be gone I tested a page with over 80 comments on the front page and it didn't crash. Previously, it would did on anything above 20 or so.

Regarding this comment :)

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Posted

Has Tinman gone into winter sleep already?  :)

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Posted

Bumping this since I came across at quite interesting blog which could be relevant to this bug:

 

CKEditor 4.4.5 with Safari 7.1 Fix Released - http://ckeditor.com/blog/CKEditor-4.4.5-Released

 

I heard Neowin CMS or I think Comment system on front page also use CK Editor, if its not relevant then please ignore.

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Posted

This is due to large # of comments on an article. We need to get a load more button for when there is more than X number of comments.

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Posted

I just want to add that my iPad 4 running iOS 7 is also affected.

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Posted

This is due to large # of comments on an article. We need to get a load more button for when there is more than X number of comments.

 

Do we know what that X number is and when the comment-loading mechanism will be implemented? Ideally, it would be great if the site detected whether the full version was being browsed on an iPad or desktop browser and display the button accordingly.

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