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Windows Store no longer working

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#1 Dashel

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Posted 02 September 2014 - 18:48

Does anyone have a lead for the "Something happened and the Windows Store is no longer working, please restart or refresh blah blah" error message?

 

Have now seen it show up on several Win8 devices.  Occurs across all accounts, wsreset has no effect.  Refresh unavailable as well, missing files.



Best Answer Riggers , 02 September 2014 - 20:04

Try going to ProgramData\Microsoft\Windows\AppRepsitory (you`ll need to allow permissions). Then delete all the edb.log files and reboot. Worth a try.

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#2 Ian W

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Posted 02 September 2014 - 19:10

Does anyone have a lead for the "Something happened and the Windows Store is no longer working, please restart or refresh blah blah" error message?

 

Have now seen it show up on several Win8 devices.  Occurs across all accounts, wsreset has no effect.  Refresh unavailable as well, missing files.

Do you have your Windows installation or recovery media for the Refresh feature?



#3 OP Dashel

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Posted 02 September 2014 - 19:48

I really don't want to refresh, nor spend time fixing MSs broken features.



#4 Ian W

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Posted 02 September 2014 - 19:55

I really don't want to refresh, nor spend time fixing MSs broken features.

Have you tried sfc /scannow from an elevated Command Prompt?



#5 OP Dashel

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Posted 02 September 2014 - 19:56

I did on one, waste of time as usual.



#6 Ian W

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Posted 02 September 2014 - 20:01

I did on one, waste of time as usual.

Have you tried the Windows Store application troubleshooter? http://download.micr...gnostic.diagcab



#7 Riggers

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Posted 02 September 2014 - 20:04   Best Answer

Try going to ProgramData\Microsoft\Windows\AppRepsitory (you`ll need to allow permissions). Then delete all the edb.log files and reboot. Worth a try.



#8 OP Dashel

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Posted 02 September 2014 - 20:10

The app troubleshooter detects damage but can't repair.

 

Looks like I need to change ownership to access that folder?

 

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#9 John.D

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Posted 02 September 2014 - 20:22

Try this from here

 

Method 2: Clear the Store Cache

 

You may try these steps to clear the Store cache and check if that helps:

 

a) Press the “Windows Logo” + “R” keys on the keyboard.

b) Type “wsreset.exe” and press “Enter”.

c) Reboot the computer and then check if you are able to open the Windows Store and all the other apps on the computer.

 

If that doesn’t help, then you may try re-registering the Windows Store App by following the instructions given below and check if that helps.

 

Method 3: Re-register the Windows Store App

 

To re-register, please try these steps:

 

a) Press “Windows Logo” + “Q” keys on the keyboard and type “cmd” in the search box.

b) Right click on the “Command Prompt” icon from the search results and select “Run as administrator

c) On the command prompt window, copy and paste the following command, and then press “Enter

 

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

 

d) Check the result displayed on the command prompt window.

e) If it was successfully processed, then type “Exit” and press “Enter”.



#10 Ian W

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Posted 02 September 2014 - 20:25

The app troubleshooter detects damage but can't repair.

 

Looks like I need to change ownership to access that folder?

Yes, you would need to change ownership to access the AppRepository folder. http://www.thewindow...-longer-working



#11 OP Dashel

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Posted 02 September 2014 - 20:33

I had tried those previously John.

 

Deleting the EDBs seems to have worked, will monitor.  I assume I should reassign ownership afterwards?

 

I wonder what the trigger was.  I did lose an SSD on this PC (hybrid cache), but why its occurring elsewhere is a mystery.  Could EDB corruption follow my account?