Man complains to Comcast cable -- gets fired from his job

[Hum]

The Consumerist reports that a man known as Conal complained to Comcast after he was billed for services he didn't actually have. After Conal's complaint, the company promised him extra television channels as a make-good but instead sent him a variety of equipment he didn't need.

Conal complained to Comcast again after he was billed $1,820 for the surplus hardware. This is where things get interesting. Conal, who says he works for a large American accountancy firm, compiled a spreadsheet showing every erroneous charge he had received from Comcast, which he sent to the company.

Comcast then apparently refused to reverse the error, so in February 2014, Conal decided to try something else. Being an accountant, Conal contacted Comcast's comptroller, the office that looks after the company accounts. He said he repeatedly called them about his bill, telling them that Comcast should be investigated by the Public Company Accounting Oversight Board.

The Consumerist says that after this, Comcast got in touch with Conal's employer.

At some point shortly after that call, someone from Comcast contacted a partner at the firm to discuss Conal. This led to an ethics investigation and Conal?s subsequent dismissal from his job; a job where he says he?d only received positive feedback and reviews for his work.

Comcast has released a public apology addressing Conal's account, commenting that what happened was "completely unacceptable." You can read the full statement here.

After Conal's termination, his employer, the accounting company, said it had received an email from Comcast summarizing their conversations.

It's alleged that Conal used the name of his employer during his calls with Comcast, a claim Conal denies. Instead, he says, someone working for Comcast researched him and discovered where he works. To make matters even more complicated, it's reported that the company Conal works for provides consulting services to Comcast.

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[Jack 0Neill]

This was just a rumor

[+Red King Subscriber²]

This is easy to believe because cable companies are capitalist evil.

[Beyond Godlike]

If this true, his employer should have been sued for wrongful firing. 

[Hum]

This was just a rumor

I don't know how it is a rumor -- has been reported by major News services.