link6155 Posted November 30, 2014 Share Posted November 30, 2014 Hi everyone, I'm currently having some issues with my Surface pro 3 (i5 model) when it comes to wifi speed. The speed has been very unstable, going from a solid 30 down and even dropping as low as 3-5 down. Is anyone else is having this issue and is there a solution? I've tried everything I could find on Google and nothing is working. Link to comment Share on other sites More sharing options...
remixedcat Posted November 30, 2014 Share Posted November 30, 2014 any other devices have this issue? is it only the surface? 5Ghz or 2.4Ghz? Link to comment Share on other sites More sharing options...
astrokat Posted November 30, 2014 Share Posted November 30, 2014 Just wanted to state the obvious - they have released several firmware updates to address wifi performance on the surface 3 (via Windows Update). Make sure you are fully patched. goretsky 1 Share Link to comment Share on other sites More sharing options...
Sikh Posted November 30, 2014 Share Posted November 30, 2014 I was dealing with the same thing until this last update. It fixed wifi for me almost completely. The last few haven't done it like this one. Link to comment Share on other sites More sharing options...
LittleNeutrino Veteran Posted November 30, 2014 Veteran Share Posted November 30, 2014 At work we have 23 of the 256 core i5 models and a few of the i7 models and they all have Very unstable wifi. Microsoft keeps pushing updates for it to make it more stable but it hasn't helped yet. Link to comment Share on other sites More sharing options...
link6155 Posted November 30, 2014 Author Share Posted November 30, 2014 any other devices have this issue? is it only the surface? 5Ghz or 2.4Ghz?Nope, just the surface. Its 2.4Ghz Just wanted to state the obvious - they have released several firmware updates to address wifi performance on the surface 3 (via Windows Update). Make sure you are fully patched.Yup, did all the updates and the problem persists. I was dealing with the same thing until this last update. It fixed wifi for me almost completely. The last few haven't done it like this one.Almost fixed? So you're still getting unstable speeds? Link to comment Share on other sites More sharing options...
siuling337 Posted December 1, 2014 Share Posted December 1, 2014 Thanks for sharing~! Link to comment Share on other sites More sharing options...
TruckWEB Posted December 1, 2014 Share Posted December 1, 2014 No WiFi problem with my Surface i5, been rock stable with different router or hotspot. Link to comment Share on other sites More sharing options...
LittleNeutrino Veteran Posted December 1, 2014 Veteran Share Posted December 1, 2014 Have you tried disabling the power control settings on it. I have seen some luck with that. Telling Windows its not allowed to mess with the power on that device? Link to comment Share on other sites More sharing options...
link6155 Posted December 1, 2014 Author Share Posted December 1, 2014 Have you tried disabling the power control settings on it. I have seen some luck with that. Telling Windows its not allowed to mess with the power on that device?how do I do that? I've looked into the driver configurations and I can't find the power management settings. Link to comment Share on other sites More sharing options...
LittleNeutrino Veteran Posted December 1, 2014 Veteran Share Posted December 1, 2014 how do I do that? I've looked into the driver configurations and I can't find the power management settings. Go to the device manager and then double tap or right click and go to properties on the wireless device and then go to Power Settings and Uncheck the box that says " allow Windows to disable this device to save power" Link to comment Share on other sites More sharing options...
link6155 Posted December 1, 2014 Author Share Posted December 1, 2014 Go to the device manager and then double tap or right click and go to properties on the wireless device and then go to Power Settings and Uncheck the box that says " allow Windows to disable this device to save power"There's no settings as far as I can see : Link to comment Share on other sites More sharing options...
enroh Posted December 1, 2014 Share Posted December 1, 2014 There's no settings as far as I can see : this is correct ans the power cfg for the SP3 has been nerfed for battery life. if you do an internet search for power cdfg profiles or something along those lines you will find a reg hack to enable these I believe. Link to comment Share on other sites More sharing options...
LittleNeutrino Veteran Posted December 1, 2014 Veteran Share Posted December 1, 2014 There's no settings as far as I can see : go to tools and show Hidden and then it is listed under Bluetooth (it uses one device for both wifi and bluetooth) Link to comment Share on other sites More sharing options...
link6155 Posted December 1, 2014 Author Share Posted December 1, 2014 go to tools and show Hidden and then it is listed under Bluetooth (it uses one device for both wifi and bluetooth)I don't know where to look for these settings, where do I find "tools"? Link to comment Share on other sites More sharing options...
LittleNeutrino Veteran Posted December 2, 2014 Veteran Share Posted December 2, 2014 I don't know where to look for these settings, where do I find "tools"? Sorry about that, now I feel like a fool. Looks like its View | Show Hidden Items. Link to comment Share on other sites More sharing options...
link6155 Posted December 2, 2014 Author Share Posted December 2, 2014 Sorry about that, now I feel like a fool. Looks like its View | Show Hidden Items. Untitled.png Just tried that and the only device with the "Power Management" tab is the WiFi direct adapter. Also, I think I may have found a solution to the problem. It has to do with what @enroh has said about power management. I followed the following video guide and it has seem to do the trick. I will report back if there's the speed becomes unstable again: http://youtu.be/rTxtXmEGUto enroh 1 Share Link to comment Share on other sites More sharing options...
Stokkolm Posted December 2, 2014 Share Posted December 2, 2014 I don't know where to look for these settings, where do I find "tools"?Device manager menu bar. Link to comment Share on other sites More sharing options...
link6155 Posted December 4, 2014 Author Share Posted December 4, 2014 Just a quick update on my connection status. The connection seems more stable now, good enough for streaming videos. However, I've notice in gaming that my ping gets tiny little spikes every few seconds or so. It is certainly noticeable and makes online gaming not so enjoyable as it should. Since the WiFi adapter on the surface seems to be an issue currently, I've order a USB wireless adapter to see if that solves my problem. I'll keep you guys updated if this solves my problem or not. Link to comment Share on other sites More sharing options...
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