Denver man finds a box full of rocks in the PS4 bundle he bought at Walmart


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DENVER - Imagine the surprise when a Denver man opened his PlayStation 4 and found a box of rocks.

Igor Baksht bought a PlayStation 4 bundle at the Walmart in Stapleton, Colo., last Friday. He said an employee who got it out of the locked cabinet told him the PlayStation was previously returned. He opened the box before wrapping the gift for his 13-year-old niece.

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"Just to make sure everything was inside, that all the contents were inside, all the games were inside," said Baksht. "When I opened it, I said, 'Oh my God.'"

He found two bags of rocks wrapped up like the cop drama version of rectangular kilos of drugs.

"I couldn't go back because they already were closed," said Baksht.

He said he went to a 24-hour Walmart and was told he would have to go back to the store where he made the purchase.

On Saturday, he said he went back first thing in the morning.

"He said they cannot do anything about it because they don't have proof, how it came in, nothing," said Baksht.

7NEWS was skeptical of his story, but in previous years other customers have been duped by the same scam. In 2012, an Alabama boy opened his Nintendo 3DS and found a box of rocks. In the last couple of years, multiple people found notebooks inside their newly opened iPad boxes.

He said he called the store multiple times and even called the corporate office.

"I never stole anything in my life. The most criminal thing that I've did, I got a driving ticket," said Baksht.

On Christmas Eve afternoon, the store manager called Baksht and told him to bring the box back to the store.

"If they give me a PlayStation, I'll take a PlayStation if they give me the same bundle that I paid for. If they give me another console plus two games, I'll take that, but if they don't have it, I'll take the money back and buy it from somebody else," said Baksht.

He said when he bought the PlayStation last week, the employee who took it out for him also said the box was a bit heavy.

"I've never bought one before, so I don't know how much it has to weigh," said Baksht.

On Christmas Eve night, the store manager returned the game console and gave him his money back.

A Walmart spokesman told 7NEWS that they could not confirm his story, but gave him the benefit of the doubt.

Baksht wants this to be a caution for customers to check the contents of their items before giving them as gifts.

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CLICK HERE FOR OUR SHOP SMART CIRCULAR TO SAVE ON AFTER-CHRISTMAS SHOPPING

 

Lol.

 

Anyways, when I used to work at Home Depot, people used to pull carp like this all the time. We were told to physically eyeball large returns, and management became involved for returns over a certain amount.

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If a store employee told me the item was a return I would not hesitate to open before purchasing to inspect the contents and make sure that everything was there, something I would think the store would also do before accepting it as a return. Something just doesn't add up with this story.  I guess it is possible that this was a fail by everyone who handled the box.

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Pay for the item, open it right there in the store... When you find a bag of rocks, clearly it's not a result of the customer trying to scam the store.

 

These stories pop up from time to time, and they always involve people who don't think to check the box before leaving the store.

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Here in the UK, shops such as Argos, PC World etc, sell returned goods all the time. I always ask for a sealed factory fresh item if they try and palm an opened one off on me.

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Here in the UK, shops such as Argos, PC World etc, sell returned goods all the time. I always ask for a sealed factory fresh item if they try and palm an opened one off on me.

 

 

Same here with Aussie retailers. If the box looks damaged or tampered with I either ask for or choose one from the shelf that looks like it has remained sealed from the factory.

 

As far as I am concerned, once it is a return, it is 2nd hand merchandise.

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Same here with Aussie retailers. If the box looks damaged or tampered with I either ask for or choose one from the shelf that looks like it has remained sealed from the factory.

 

As far as I am concerned, once it is a return, it is 2nd hand merchandise.

I find hard to believe that in a store big as Walmart, didn't check the returned merchandise. I will never ever will take something that someone returned.

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How so? From what I've read it appears his only crime is trusting walmart..

 

 

We really don't from article. Either employees need to be fired at walmart for not checking the contents of returned items or more likely this guy pulled a fast one.

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We really don't from article. Either employees need to be fired at walmart for not checking the contents of returned items or more likely this guy pulled a fast one.

Fair point, I didn't think of it like that, (but that would make me wonder, why go to that much trouble if he's indeed the one pulling the fast one...)

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Here in the UK, shops such as Argos, PC World etc, sell returned goods all the time. I always ask for a sealed factory fresh item if they try and palm an opened one off on me.

And when you buy a new item from PC World it allways comes from the storage cage which is locked and has several other areas to go through which are also coded.

the codes are changed each day just to get out to the back where deliverys arive. Why would they attempt to "plam" you off with an opened box if you were asking for a new item ?

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I find hard to believe that in a store big as Walmart, didn't check the returned merchandise. I will never ever will take something that someone returned.

 

They do. However, sometimes the employees get lazy (or are in on the scam, more likely). Or the guy is trying to pull the scam, but getting the media involved to me says no.

 

When I worked at Best Buy, the first guy in line the day after Christmas came in with a laptop that he said the box was filled with notebooks. You know, lined paper notebooks. Problem was at that time Best Buy had a policy that all computers had to do an 'in store set up' of the PC, which meant opening it and making sure it worked. (Which was really an excuse to open the box so if it got returned BBY could change its 15% restocking fee for an open item). This 'setup' had a SKU that was scanned on the guy's receipt, which meant he was simply trying to scam the store. 

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Why would they attempt to "plam" you off with an opened box if you were asking for a new item ?

 

I think that the word tuckeratlarge was trying to use was "pawn".

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They do. However, sometimes the employees get lazy (or are in on the scam, more likely). Or the guy is trying to pull the scam, but getting the media involved to me says no.

 

When I worked at Best Buy, the first guy in line the day after Christmas came in with a laptop that he said the box was filled with notebooks. You know, lined paper notebooks. Problem was at that time Best Buy had a policy that all computers had to do an 'in store set up' of the PC, which meant opening it and making sure it worked. (Which was really an excuse to open the box so if it got returned BBY could change its 15% restocking fee for an open item). This 'setup' had a SKU that was scanned on the guy's receipt, which meant he was simply trying to scam the store. 

 

 

 

Scamming the media is probable the easiest thing to do.

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What every happened to seeing the serial number of the console through the box like XBOX 360's did when they came out? would solve this issue... you could see the console inside through the hole in the box

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And when you buy a new item from PC World it allways comes from the storage cage which is locked and has several other areas to go through which are also coded.

the codes are changed each day just to get out to the back where deliverys arive. Why would they attempt to "plam" you off with an opened box if you were asking for a new item ?

 

To get rid of stuff people have brought back, instead of bothering with sending it back to the manufacturer.

 

To be honest, there may be nothing wrong with an opened item but I am not willing to take that chance after being stung a couple of times in the past.

 

@Bloo Monkey - it's a saying - "palm someone off" as in - Persuade someone to accept something by deception

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People, remember Achems Razor ?

Whats more likely ?  An underpaid, under-appreciated, overworked Walmart employee didnt do everything he/she was supposed to do in customer service when the console was originally returned, OR this guy scammed the store ?

 

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