ACTIONpack Posted December 31, 2014 Share Posted December 31, 2014 I need to find out if a website emails is being blacklisted. I client is really upset that they can't receive emails from on company for some reason. Go daddy is saying that my client email is fine and its on there end. I'm other company is saying that its go daddy. Well, Go daddy (one help support person) says that there company is being blacklisted because of spamming or signature has too many links in the email. Is there away to see if the email is blacklisted? choateco.com is the company that godaddy is saying its being blacklisted. Not my clients. I try mxtoolbox.com but see anything wrong with choateco.com Link to comment Share on other sites More sharing options...
xendrome Posted December 31, 2014 Share Posted December 31, 2014 The MX Records for that domain point to 205.139.110.221 and 207.211.30.221 Neither of which appear to be on any of the major blacklists fusi0n 1 Share Link to comment Share on other sites More sharing options...
ACTIONpack Posted December 31, 2014 Author Share Posted December 31, 2014 The MX Records for that domain point to 205.139.110.221 and 207.211.30.221 Neither of which appear to be on any of the major blacklists Do you think it could be large files trying to be do between email? I know they send big files which I told them that email is not use for. Link to comment Share on other sites More sharing options...
daorbed9 Posted December 31, 2014 Share Posted December 31, 2014 Do you think it could be large files trying to be do between email? I know they send big files which I told them that email is not use for. Do they ever send emails to more than 200+ people? Have their websites ever been hacked? Link to comment Share on other sites More sharing options...
ACTIONpack Posted December 31, 2014 Author Share Posted December 31, 2014 Do they ever send emails to more than 200+ people? Have their websites ever been hacked? Yes, they send more then 250 emails a day and no there website never got hack. Got to point out that they got the cheapest email. They didn't want to do Office 365 or google mail for 5 times the price. They got 10 emails for about $160 for 3 years. That really cheap and warn them that using goddaddy email is not goosfor business. Link to comment Share on other sites More sharing options...
daorbed9 Posted December 31, 2014 Share Posted December 31, 2014 Yes, they send more then 250 emails a day and no there website never got hack. Got to point out that they got the cheapest email. They didn't want to do Office 365 or google mail for 5 times the price. They got 10 emails for about $160 for 3 years. That really cheap and warn them that using goddaddy email is not goosfor business. It has to do with distribution list size not how many emails in general. Also you don't want to be sending lots of emails from one domain using another. Those behaviors will get you flagged. Link to comment Share on other sites More sharing options...
xendrome Posted December 31, 2014 Share Posted December 31, 2014 Sounds like you need to make use of http://www.mailchimp.com to send out these e-mails if you are sending like a newsletter or sales stuff Link to comment Share on other sites More sharing options...
sc302 Veteran Posted January 1, 2015 Veteran Share Posted January 1, 2015 while the site may not be on a blacklist, the ip that your are mailing from maybe. send yourself a mail to a account that can receive that is on another domain (hotmail, gmail, yahoo, etc) and look at the header information to see where it is coming from. Check the ip at mxtoolbox to verify. It could be a computer on your site is infected with something. you can also try connecting to your mail server, send a mail message and see if you still have an issue from home. Link to comment Share on other sites More sharing options...
+BudMan MVC Posted January 1, 2015 MVC Share Posted January 1, 2015 ^ exactly - just because the IPs of their MX records are not black listed doesn't mean their sending servers are not. Quite often the MX are just the receivers not the actual senders. Have someone at the company send you email to other addresses that are working so you can view the headers!! And if possible have them send the exact sort of email that is not getting through to godaddy. So the sending company shows the email went through fine no errors or kickbacks, but the user is not seeing the email? Sure they don't just have it filtered, not in their spam folder? Link to comment Share on other sites More sharing options...
ACTIONpack Posted January 2, 2015 Author Share Posted January 2, 2015 I found out the issue to the problem. Had to do a lot of digging and testing. Godaddy was flagging a youtube link in their signature that was not going anywhere. Once they change the youtube link to their real channel then they will receive the emails without any issues. Link to comment Share on other sites More sharing options...
+BudMan MVC Posted January 2, 2015 MVC Share Posted January 2, 2015 So godaddy in their infinite wisdom in trying to protect their clients, just don't deliver the email at all. Not in a spam box, not with subject altered to say "possible bad email" or something.. They just dump it, don't inform the sender that their email was blocked because of XYZ? And its not that the email contained an actual virus or link to known command and control for something, or goatse -- it just had a link that was 404?? They just dump it and don't inform anyone?? Yeah - I would be finding a new email host +Fahim S. and Praetor 2 Share Link to comment Share on other sites More sharing options...
xbamaris Posted January 2, 2015 Share Posted January 2, 2015 Amazon SES is awesome. You should check it out. Link to comment Share on other sites More sharing options...
ACTIONpack Posted January 2, 2015 Author Share Posted January 2, 2015 The user gets a kick back with a IB212, which is an spam/virus link. You got to understand that they didn't want to spend $170 for 2 years old email service. Business Email is not cheap. Compare that with Office 365 and Google Business App are ($960). They are getting 10 (using 8 emails) for a 10th of the price. The owner didn't want to pay that. He was cheap and wanted it to be part of the web package which would have eaten 10% of my cost (Godaddy) or 40% with Office or Google. I told him about issues with Godaddy email ahead of time but was focusing on the price only. Find out email is very important for there business and would not even give godaddy email an option. Good thing Godaddy no longer give that email service anymore. Only Office 365. So godaddy in their infinite wisdom in trying to protect their clients, just don't deliver the email at all. Not in a spam box, not with subject altered to say "possible bad email" or something.. They just dump it, don't inform the sender that their email was blocked because of XYZ? And its not that the email contained an actual virus or link to known command and control for something, or goatse -- it just had a link that was 404?? They just dump it and don't inform anyone?? Yeah - I would be finding a new email host Link to comment Share on other sites More sharing options...
+BudMan MVC Posted January 2, 2015 MVC Share Posted January 2, 2015 So the sender did get a kickback -- well that is something atleast. As to business email? What are you considering business email? That is hosted by exchange? Email is email, You register a domain - have a server, you can host how ever many email addresses your bandwidth can provide to handle the traffic for Domains are cheap - $10 a year. Not sure what your clients are paying for 8 mail boxes, or how much space they have in each mailbox - is it just stored in the cloud, or do they download it to their machines, etc.. But in general having an email address and getting the email can be done for pennies!! My webhost plan that I have had for years is 100$ a year, and have unlimited mailboxes.. Not sure where they would start to get picky about that, but add a domain for $10 a year.. There you go email services for pennies Yes if you want service and features - then it cost, but email itself can be done for really really cheap! Link to comment Share on other sites More sharing options...
ACTIONpack Posted January 2, 2015 Author Share Posted January 2, 2015 Godaddy you only get one email with a domain. Anything after that you have for. It's the service. Personal, I use godaddy because I have no time. I general setup design wordpress sites for a friend of mine clients. Personal I general never get issues. Link to comment Share on other sites More sharing options...
+BudMan MVC Posted January 2, 2015 MVC Share Posted January 2, 2015 Godaddy you only get one email with a domain.Where is that? I show on their hosting that with the economy plan - a whole $3.5 a month you get 100 email addresses.. https://www.godaddy.com/hosting/web-hosting.aspx So what $42 a year... looks to be a sale so 7$ a month then.. Not seeing where expensive for email? looks like the office 365 for 8 users, x 5$ each user per month = $480 a year.. Which seems pretty reasonable for all the features you get, etc.. 50GB mailbox per user, 1TB storage per user, etc.. And online use of office - that seems like too good to be true.. What is the concern with cost?? Shoot 8 users spend more than that for coffee in the office for a year most likely Link to comment Share on other sites More sharing options...
ACTIONpack Posted January 2, 2015 Author Share Posted January 2, 2015 Godaddy Pro was just added a month ago. I don't have that on my hosting plan. Got it over a year ago. Will need to call them about transfer over to the Pro plan. Where is that? I show on their hosting that with the economy plan - a whole $3.5 a month you get 100 email addresses..https://www.godaddy.com/hosting/web-hosting.aspx1email.png So what $42 a year... looks to be a sale so 7$ a month then.. Not seeing where expensive for email? looks like the office 365 for 8 users, x 5$ each user per month = $480 a year.. Which seems pretty reasonable for all the features you get, etc.. 50GB mailbox per user, 1TB storage per user, etc.. And online use of office - that seems like too good to be true.. What is the concern with cost?? Shoot 8 users spend more than that for coffee in the office for a year most likely Link to comment Share on other sites More sharing options...
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